Reviews (2,934)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.
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Good product, terrible/nonexistent customer service. Don't expect an answer back with a question, even if you follow up numerous times.
Hi. Sorry to see this. We'd really love to help. You can connect with us at Klaviyo here https://help.klaviyo.com/hc/en-us/requests/new. Looking forward to helping.
Very good! App is very useful and easy to use. You can create templates to copy in shopify and send to customers, or email marketing campaigns directly on Klaviyo!
Integrated Klaviyo into my shop very quickly and was up and running with my email plan within 2 hours. Very intuitive when gaining email signups, designing your campaigns, and love the ability to utilize flows to trigger automatic emails to customers (and especially potential customers!). Definitely helpful for my photography print selling!
Honestly a bit complex at first but meanwhile… I LOVE IT!!!! Boosts my sales more than I expected. Very nice
The App works fine, we just sent our first campagne. Easy to use, quick support. Would recommend it.
So far, so good. It's easy to use. I transitioned over from Mail chimp and it was a breeze. Thank you
UPDATE: Klaviyo is completely down. Even the main site is not responding.
UNACCEPTABLE!
SO FAR UNIMPRESSED! The system has serious performance issues. All day long no statistics are being returned and the whole system to me seems like its timed out big time. I was once a paying customer and returned but things are not the way they used to be.
Also, dont expect any kind of support from these people on a FREE TRIAL account. You will be lucky if you get a reply and when you do nothing gets resolved. Instead they ignore your email until you do.
What kind of business practice is this? Either you want trail / free accounts to signup or you dont? Take your pick.
1) System issues (since i signed back up)
2) Lousy support (no resolutions)
I know i know, as stated they dont support trial / free accounts. HINT: well maybe you should, thats where your future $$$$ is coming from.
Best email marketing app i have ever met, I started using this app 2 week ago and i already have 45 purches.
Very happy with Klaviyo
Great app for segmentation. App in general however, is a bit pricey. Would love to use it if it was much cheaper.
This app is literally earning me money! Since the day i started i can see my revenue go up! I love how easy it is! Would like translations though...