Reviews (3,186)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

Edited November 16, 2020

Our account has been suddenly disabled and the explanation is a joke. With out account disabled we cannot access the live chat, there is no number to call and this has been a huge disappointment

Terbos Jewellery
United Kingdom
Over 1 year using the app
September 30, 2020

Great platform that is straight forward to use. I have found their customer support very helpful and quick to respond.

Avila the label
Australia
About 1 month using the app
September 28, 2019

I like how it's easy to manage email campaigns, flow series, lists and segments. I highly recommend Klaviyo

Qualwear
Nigeria
About 1 month using the app
January 13, 2019

THe design and options are really good, it's easy to use and to understand, the team works very good and answers fast

Minimalistim.e
Belgium
About 1 month using the app
August 4, 2020

I used this app to help strategize my email marketing. It worked with customer service provision and notifications. Please add SMS marketing as well as FREE use.

FlagShipp
South Africa
About 1 month using the app
October 2, 2022

We have been using Klaviyo for a while now and this app works well for us. Now it does integrate with Loox reviews too. They keep increasing prices though, hence the 4-star

Matcha Cafe Bali
United Kingdom
About 2 years using the app
June 26, 2020

I don't normally write reviews but Klaviyo is worth it! I love Klaviyo & would recommend for anyone!

Kharm'd Kouture
United States
About 1 month using the app
September 21, 2023

Great platform and the support staff are amazing

La Lune
Australia
About 1 month using the app
Klaviyo replied September 22, 2023

Thanks for you review and for working with Klaviyo!

June 21, 2023

Kompliziert as f**k! Kein Support, so lange man nicht 30€/Monat zahlt.
Ich habe meinen Abandoned Cart Reminder eingerichtet, nur leider erhalte ich, wenn ich das teste, keine Reminder Email.
Benutzeroberfläche ist unfassbar kompliziert gestaltet.

mooioo.de
Germany
Over 1 year using the app
February 8, 2020

OMG! I found the perfect email marketing software ever. I found more companies, but they are wasn't perfect, but Klaviyo is. It's work very well with Shopify. The best software ever I love those.

ELITCORD - Prémium katonai termékek
Slovakia
About 1 month using the app