Reviews (3,182)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

August 4, 2020

I used this app to help strategize my email marketing. It worked with customer service provision and notifications. Please add SMS marketing as well as FREE use.

FlagShipp
South Africa
About 1 month using the app
October 2, 2022

We have been using Klaviyo for a while now and this app works well for us. Now it does integrate with Loox reviews too. They keep increasing prices though, hence the 4-star

Matcha Cafe Bali
United Kingdom
About 2 years using the app
June 26, 2020

I don't normally write reviews but Klaviyo is worth it! I love Klaviyo & would recommend for anyone!

Kharm'd Kouture
United States
About 1 month using the app
September 21, 2023

Great platform and the support staff are amazing

La Lune
Australia
About 1 month using the app
Klaviyo replied September 22, 2023

Thanks for you review and for working with Klaviyo!

February 8, 2020

OMG! I found the perfect email marketing software ever. I found more companies, but they are wasn't perfect, but Klaviyo is. It's work very well with Shopify. The best software ever I love those.

ELITCORD - Prémium katonai termékek
Slovakia
About 1 month using the app
June 21, 2023

Kompliziert as f**k! Kein Support, so lange man nicht 30€/Monat zahlt.
Ich habe meinen Abandoned Cart Reminder eingerichtet, nur leider erhalte ich, wenn ich das teste, keine Reminder Email.
Benutzeroberfläche ist unfassbar kompliziert gestaltet.

mooioo.de
Germany
Over 1 year using the app
August 16, 2021

Love this app we are going to use it across all our sites.
So easy to use.
Schedules tasks we used to do manually. This saves so much time.
Thanks

Master Vaper
United Kingdom
About 1 month using the app
Edited October 9, 2015

Klaviyo's Email Marketing made my life much much easier with its already created templates and types of email notifications. Their support is great and quick and the whole drag-and-drop UI is easy to learn allowing you to create email notifications in a very short time even if it's the first time you've ever done this (like I was.)

Svorn 2
Sweden
About 1 month using the app
Edited October 13, 2018

Klaviyo is arguably the most advanced email marketing tool for shopify owners. However, it is not perfect. Actually, far from it. It is incredibly buggy and "lazy". For example, when you update an email in a flow (automation), you cannot back-propagate previous customers if you have used dynamic discount code in the flow. Solution? The tech support told me to "remove the code, back-propagate and the re-insert the code". So this expensive software cannot automate such a tedious, non-high-intelligence-required but error-prone-if-done-by-human action?! This is the most incredibly lazy piece of software! And this is only one out of many examples. But until competitors catch up in functionality, I'm stuck with it. *hint hint, competitors, hurry up!

Really Awesome Stuff
United States
Over 1 year using the app
April 25, 2020

My first time time trying email marketing for my business and it is so easy to used and understand! Excited for the results

Vanitythebeautydr
United States
About 1 month using the app