Reviews (3,164)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

October 26, 2020

Es una aplicación completa y bastante funcional. Tiene una curva de aprendizaje media-alta, pero cualquiera que pase el suficiente tiempo usándola aprenderá todo lo necesario para un buen marketing de correo electrónico. Recomendada para todo el mundo. No puedo quejarme absolutamente de nada.

Sexta Fórmula
Peru
29 days using the app
April 29, 2014

amazing - we use them to design our order and shipping e-mails and best part is the abandon shopping carts emails that get sent to our customers automaticall which in turn is increasing our sales !!!

CUT IT OUT Wall Stickers
United Kingdom
29 days using the app
December 19, 2019

Klaviyo sucks. overpriced. also their previewer has a bug that makes it so the final email does not always match the content you set up. thanks to klaviyo, we sent an email to 5000 subs with half the text in an illegible white font. they denied any fault on their part once escalated even though the previous rep admitted to the issue. AVOID. use another cheaper service, theyre all the same

LUCYD eShop
United States
Over 1 year using the app
November 9, 2020

i use this app. i believe that is the best for email marketing. i definitely suggest it. also has amazing features

Pretty & Fluffy
Greece
28 days using the app
July 10, 2019

I've just recently started using the Klaviyo app. I'm finding it easy to learn, wonderful resources and really fast and helpful support! I'm going to enjoy using it for sure!

KitMaii
Australia
28 days using the app
Edited September 15, 2020

Love how easy it is to create customized and personalized emails, plus their chat support is amazing

Microfiber Wholesale
United States
28 days using the app
Edited May 10, 2019

Love! I got this to replace Mailchimp and honestly, I like it a lot better. Very happy with this app. I would get it again.

Citizen Fox
United States
28 days using the app
April 7, 2020

very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mon ange Louise
Belgium
28 days using the app
Edited October 19, 2016

Great product, only they seemed to have stopped developing. Product hasn't had any new features lately, customer service is slow, but mainly the price is bothering me. Every extra 500 people in your account costs $25 a month extra... I first need to recoup my Klaviyo costs and then hope I can make some profit of the emails. I would have expected the costs to decrease relatively when getting more subscribers, but it's just linear.

Great potential, weak execution.

Natural Heroes Nl
Netherlands
About 2 years using the app
April 26, 2019

Super robust platform, and very helpful sales team. They setup flows for us, and it was easy to follow their lead. I'm looking forward to optimizing our email sends with this solid platform.

Bear Mattress
United States
28 days using the app