Reviews (2,916)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

March 29, 2022

The best email marketing app, it can do anything! Took a minute to figure out, but now the possibilities are limitless. And very generous free plan too. Thank you!

WellReadBabes
United States
11 days using the app
February 1, 2020

I am absolutely LOVING using Klaviyo for my business!! It is so functional and has so much data that is really helping me improve my email marketing. I am so glad I made the decision to switch. It has made a world of difference! Thank you Klaviyo!

Mariposa Skies
United States
11 days using the app
Edited February 12, 2021

Klaviyo is a good email integration app which I still use however, the support is very, very slow which doesn't help when you need to get things done.

Healthy Sock Shop
United States
11 months using the app
October 1, 2015

Klaviyo has worked great for my small business. It was quick and easy to setup and gave me more insight into how my customers shopped on my site. It's free up to 250 contacts so you really have nothing to lose!

Reactor82
United States
9 months using the app
July 21, 2019

I used this app to help me do email marketing, as well as help me with the Abandoned cart, (when it happens). I like how it's being done and it would be nice to have more step by step instructions to follow, on all other aspects on how to use it better.

Good Life Trends
Canada
9 months using the app
October 8, 2018

Finally an email marketing platform that is intuitive, easy to use and helps to make my emails look professionally designed. Brings over your Shopify products and images so you don't have to even check product links before sending. This is going to save me hours. I used to dread sending emails through Mailchimp as it wasted hours. Now I'm looking forward to it! If you're still using Mailchimp don't! Klaviyo leaves Mailchimp looking a decade out of date.

Temples and Markets
Australia
11 days using the app
August 14, 2019

INCREDIBLE, the things that you can do even with the free plan! Thanks for your job, great team! I'm using it rn

Inovytion
Mexico
11 days using the app
May 28, 2020

Awesome app! Easy to use and navigate. Started my first campaign an hour after downloading the app.

Supplies By 107
United States
11 days using the app
November 14, 2017

Great email marketing tool. Lots you can do and great support. Subscribe to our newsletter at www.woofsuits.com to get a sample of what Klaviyo can do :)

Woof Suits
Australia
8 months using the app
August 16, 2016

Amazing. Easy to use and allows you to setup multiple flows. Basically the whole app is already setup and you just have to plug in your content. Best email automation sequence out there.

Sunergetic
United States
11 days using the app