Reviews (3,159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.
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Hello everyone,
It's the perfect solution to convert your website into a professional one. The app is easy to use.
The app itself seems to be doing what it should - and I think better than Mailchimp. This one has better features. But the costumer service has so far been really bad. I have contacted them for 2 weeks now and no reply. Is a bit frustrating to pay for a product, and ending up hirering people from outside to help you out...
I recently came back to Shopify and learned that my old email marketing company was no longer available. A friend recommended Klaviyo so I researched the app and company and decided to download the app. If I had known how much easier my life would have been, I would have downloaded this when I was using Shopify with another business. The workflows and automated systems allow me to focus more on my business stress less about whether I am doing the right things with email marketing. The templates are all laid out for you to use and change as you need to. Love it!
Easy to navigate and very useful for segmentation and automation! Great editing tools as well. Would recommend.
I had been using Active Campaign for the last year and a half. Klavyio is so much better for our e-commerce store. Basically, it just does what it's supposed to do, easily, reliably and effectively.
Great to hear that feedback, thanks! And thanks for switching to Klaviyo!
Easy to use, better than any I have seen. I am a total beginner and sent a pro email campaign with ease. Its really pricey though. Other than that, its amazing!
I have had a good experience starting out and look forward to using the features included. I am happy with how well the integration went with my Shopify store.
ez and powerful
Really awesome app, easy to use and many functions that I wasn't aware off, that will make your email campaigns and overall ecommerce experience much easier.
I do not recommend for small businesses. Too complicated to use. The moment a user gets out of a flow that you didn't want them to get out of, you're in a bind. You have to do mind gymnastics in order to figure out how to align your flows correctly. I've also had serious problems with the back-populate function, which they know they need to overhaul. I've also had people kicked out of flows, but the flow says just that they've been "skipped" - big difference between these two things. Klaviyo is very powerful and has some great features, but I'm looking forward to switching because it's simply too complicated.