Reviews (2,927)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

October 14, 2024

The customer support team is absolutely wonderful—they go above and beyond to help with everything I need. From integration through support, easy set up and use. Highly recommend.

Lauren Wongi
Hungary
About 6 hours using the app
July 16, 2024

They've already started increasing the price on us, despite the fact that we are still learning the system and have hardly sent any emails. I'm not seeing value for money yet. The built in shopify emailing system was adequate for us.

Little Cove Collective
Australia
2 months using the app
July 24, 2024

Great way to get promotions out to my customers fast!!

Lori's Loft, LLC
United States
3 months using the app
September 11, 2024

Great way to remarket.

Glow Lighting
United Kingdom
11 months using the app
September 2, 2024

Authorised a $140 monthly subscription.
Was charged $1240 + $140 at the end of the month.

Klaviyo imports and charges for "profiles" that are opted out of marketing.
Do not trust this company.

Lab401
France
About 1 month using the app
July 15, 2024

win the customer back by first day using

BEYOND MARINA
United States
6 months using the app
July 25, 2024

Karen en Paola helped me setting up the right flows with the right metrics. They gave me detailed information and were very helpful.

La Beaumonde
Netherlands
About 2 months using the app
June 24, 2024

Easy migration with a lot of support. We can do so much more with our integration in shopify than what we could do with Constant contact or mailchimp.

Bridges Canada
Canada
10 months using the app
July 18, 2024

Always a great experience with klaviyo support!

JTG Jewelry
United States
Almost 3 years using the app
August 13, 2024

I will recommand definately this app. wonderful service.

Shine-Smart
Canada
Almost 2 years using the app