Reviews (3,122)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

August 21, 2024

Awesome to work with! From integration through support, easy set up and use. Highly recommend.
illumino360.com

ILLUMINO360
United States
6 months using the app
August 23, 2024

Klaviyo is amazing, the interface is easy to use, and the templates are more than helpful. All in all, a tool, ecommerce would be hard without.

Sanationell
United Kingdom
6 months using the app
August 27, 2024

Been doing e-comm for over a year now, this is still a pillar in my sales funnel

LT3
United States
9 months using the app
August 8, 2024

It covers absolutley everything e mail - As the owner & not a tech geek I can easily "hop" in & see what the team are building / actioning with ease

Savvy Touch
New Zealand
About 3 years using the app
August 19, 2024

in sort of a nightmare situation now with adding our domain email and changing DNS records. all of our emails are landing in spam. Klaviyo said it was because we lost the confidence of the consumer... not true. this all happened in a week as we were trying to change our email.
support is zero help. we said we would need to switch email companies as being without our email marketing for weeks would seriously impair our business, they simply say... sorry to lose you. we literally spent 1-2K a month...switching to omnisend or finding another partner

Catherine's Boutique
United States
Over 2 years using the app
November 8, 2024

So far best email marketing app I've used with Shopify. Seamless

Kalm Spirit
United States
About 12 hours using the app
September 11, 2024

Brilliant customer support, that's what all matters

Roomantique
United Kingdom
About 4 years using the app
October 2, 2024

Super facile d'utilisation et support très présent

Mium Lab
France
Over 4 years using the app
September 17, 2024

Very good customer service. Easy to use.

Femzai
Australia
9 months using the app
November 7, 2024

An absolute must for all your marketing needs.

Onze Skin
Spain
About 24 hours using the app