Reviews (3,192)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, praising its seamless Shopify integration that boosts customer engagement and sales. The email builder is noted for creating responsive, professional emails easily. Features like customizable campaigns and automation flows are standout points. The support team is also commended for their quick and helpful service, alongside valuable training resources.
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We made the switch from Mailchimp to Klaviyo and we love it so far. The support team are amazing too! Love how easy it was to migrate and how intuitive the platform is.
App not working, no access to app through Shopify, Flows disappeared without any reason. Can't access the account. Contacted Klaviyo two weeks ago and no response. $400 wasted.
Hey there. So sorry for the frustration. Our team should be in touch directly very soon to help you get into your account and get things resolved. If you haven't heard from us in the next 24 hours, feel free to email feedback@klaviyo.com directly and we'll get you the support you need.
Worst app of all history, they bid you 100$ per month without even having a proper service support. They are the best to price high but the service is literally bad, you have an answer every 24 hours, I definitely not recommend this poor app.
Hey there. So sorry to hear that this has been your experience. We'd love to help get you up and running quickly and our team is reaching out to you directly to solve any issues on your account.
Disabled my account for no reason, then sent me a questionnaire of over 20 questions about the business in order to grant access to me again. I've waited over a day to resolve this issue and wasted many hours with the customer service.
We appreciate your feedback, the team has reached out to help you get this resolved!
I like this app a lot so far. I think email marketing is the #1 most important marketing activity for shops like mine, and this tool seems to have it all, and is very easy to use once you get started.
Great product, takes some time to learn it but once it clicks it's very powerful and once you template emails and sections of emails it's very fast to create what you need.
Please be aware. It is very hard to cancel account. App DOES NOT give you an easy cancellation option!
The app is very intuitive in creating different email marketing designs. However, I've had issues where the customer on the other end has error issues with access to the links , while other's don't.
So easy to use - wish I had installed this when I set my store up instead of Mailchimp. Great free app.