Reviews (2,764)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.
Refine
-
By rating
easy to create emails, over the top data analytics, and great customer service. I love the platform. Highly recommend it.
I switched from Mailchimp to Klaviyo because Shopify was no longer working with Mailchimp, and I was a little ticked off about learning a new platform, but after taking a day to really dig into what Klaviyo does, I'm stoked.
As a designer first, I can use their email builder to create things pretty much exactly how I want to look - and now that I've setup a couple flows to greet new signups to the newsletter and automate a couple other simple things. I'm very pleased. The pricing (free) is great as I currently have a small wine club newsletter under 250.
Make the switch!
Working with this app actually worth a lot. They save my team's time and reduced complains. Thanks a lot
The app could be ok to work but due to the EXTREMELY TERRIBLE customer service, one will never know. I made numerous requests for a demo. All demo requests were denied (though they advertise it), leaving me to create an account, have issues, and literally nobody to assist. I tried the chat, where I got a message that I needed a paid account in order to receive help. Well my lists of contacts does not require a paid account and quite Franky, I would not need to do all of this, if someone would be willing to provide a demo.
Hi! So sorry you're experiencing these issues. Our team is happy to help - keep an eye on your inbox for a message from us.
Advantage: easily integrate with Shopify.
Disadvantages:
1. This app is way more expensive than other marketing automation apps.
2. The app will send the "Subscription confirmation" email instead of the emails you configured to send. If you wanna disable the "Confirmation" option, you have to upgrade. And there is no information about this which wasted tons of my time to investigate my email marketing problem.
We switched to Klaviyo from another automated email subscription service that we were unable to move forward with. After initial setup we were immediately able to start sending out emails with no problems. We are still learning how to use this application and we still have questions but the staff has been helpful in steering us in the right direction. It is a little more complicated for a beginner but once you get past the basics it does a lot that our last program couldn't dream of doing. 4 1/2 start wold be more appropriate. Very happy so far!
I just switched from Mailchimp and this is way better. The only thing I liked better about Mailchimp was the price, but Klaviyo integrates much better with Shopify. So far I find it easier to automate flows, collect data, and design e-mails for scheduled sending.
So unbelievably easy to use, and to have email that integrates with my store? A dream. I used to use Mailchimp and I don't know why I waited so long to switch over.
Super fast help and answers that fixed my problem straightaway. Even on New Year's Eve.
It works! this is amazing, love it!
would recommend for any beginner.
It works! this is amazing, love it! would recommend for any beginner. You should give it a try