Reviews (3,193)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, praising its seamless Shopify integration that boosts customer engagement and sales. The email builder is noted for creating responsive, professional emails easily. Features like customizable campaigns and automation flows are standout points. The support team is also commended for their quick and helpful service, alongside valuable training resources.

July 16, 2018

Works great, awesome for a jewelry dropshipping store to keep contact with customers

Testikauppa1212
Finland
19 days using the app
Edited September 10, 2019

This is a great marketing tool - I can get a hold of more people this way, and make sure that they know what offers I have. My store is new so I selected the wrong plan but they helped me fix it and they've been really nice.

Citrusee Women
United States
19 days using the app
June 13, 2022

Much better than Mailchimp. Cannot believe that there are still lots of brands sticking with Mailchimp.

Zero Zero Robotics store
China
19 days using the app
November 30, 2023

Klaviyo is definitely the best email marketing platform we tried! Not to mention their customer support team are very friendly, and helpful. They really dive deep into things to give the best solutions. Totally awesome!

MANEPRINT
United States
19 days using the app
December 1, 2018

By far my favorite marketing app. The free plan offers a lot for new businesses and the pricing is very fair and scales with size. https://highzer0electronics.com/

HighZer0 Electronics
United States
19 days using the app
November 1, 2019

If you aren't on a paid account you can't call anyone but you can contact the support team. They really do follow up, are responsive and want you to get the hang of it. This isn't as simple as mailchimp but it's also more precise and that takes a little more IT involvement. I struggled but am happy

GLORI: Fit for a Queen
United States
About 1 year using the app
April 18, 2020

la mejor app de marketin por email! muy contento! la verdad es que cumple todos los requisitos, funciona a a la perfección!

AuricularesPodsTM
Spain
19 days using the app
June 9, 2019

Good app - I like the features, it's helped me with my customers, made sure taht they're coming back and i can always reach them. Very nice

bark alot
United States
19 days using the app
October 4, 2018

I honestly didn't expect it to be this good. It's purpose built for ecommerce. I've used so many platforms for email marketing over my almost 10 years experience in ecommerce and not even Active Campaign can compare with the ecommerce tools in Klaviyo. They are so powerful and yet so easy to use. Definitely going to be using this for many months and possibly years to come.

Megn
United States
19 days using the app
November 11, 2021

My shop does not integrate with Klaviyo, I have tried many times and I can't register directly on the website, I need help.

SENYLON
China
11 months using the app
Klaviyo replied November 12, 2021

Hi 代军 邝, we're able to confirm your store is now properly integrating with Klaviyo. Please look out for an email from our Support team and reply with any additional questions.