Reviews (3,283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.
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Klaviyo is a game changer! Not only is it simple to use, it is intuitive, helpful, opened a world of communications to my customers and their Help Center and Support team are A+
Not a good experience for me. Found the app quite hard to use. Tried to implement a "don't leave" pop up on my store offering discount, it didn't work, as I tested it myself and didn't receive the discount email. Asked for help and got one response first time which didn't solve the problem, and since then Ive emailed 3 times and had no response so Im going to delete the app and try another one.
The support team need to be more responsive considering the app isn't the easiest to use.
great app cant complain. It is very easy to use and not very hard to figure out how to create a campaign and send it out with the app. Would prefer this app over other email campaign apps.
Loving Klaviyo, a bit expensive but it is very useful in the long-term! Easily extract more value out of your customers and help them with whatever they need using Klaviyo - simple and easy.
Worst app for Email & Sms ever! They have a useless and so complicated editor for emails, you will waste hours and hours making simple edits + their customer support just takes ages to get back to you, and when they do, their feedback is just as useless as they are.
i have wasted so much time and energy on this app, so if u want to save yourself the headaches just go try alternative apps and they are many. Because Klaviyo is proven to SUCK !!!
Hi there. Sounds like you've had a frustrating experience and we never want that to be the case. If you'd like to email feedback@klaviyo.com we are more than happy to try to help. Hope to talk soon.
No começo é um pouco dificil, mas depois de fuçar um pouco aprendi como o programa funciona. Recomendo a todos que estao iniciando
I've only been using the app a few days, but already I'm impressed with what we have achieved. The integration with Shopify is very straightforward, and the potential it creates is really good. I feel it has already improved abandoned cart retention, and makes mailshots easy with its manipulation of lists and email sign up forms. Can't wait to see what else it is capable of.
i love this app, is very usefuñ and i use it for my email marketing, in my opinion is perfetc for this type of activicty
This app was pretty easy to install once I watched the YouTube video a few times. I just created my 1st email it was simple and easy to create. So far I don't have any issues.
La utilizo de forma intuitiva, porque no hablo inglés. Teniendo en cuenta que el español es el segundo idioma en el mundo más hablado, (por delante del inglés) creo que deberían pensar en ofrecerlo en español. Gracias