Reviews (3,220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.
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Perfect
Thank you for the 5 stars! ⭐
Sehr komplex und umfangreich. Allerdings das mit Abstand beste Email Marketing Tool!
the 24/7 chat support is amazing ! whatever you want to do, you'll be able to get support along the way
Easy to use, the guidance is clear, and AI function consider different store feature. It's a great tool that I would recommend every Shopifier to use!
Thank you so much for your support!
We've been loyal Klaviyo customers for 5 years, investing $12,000 USD annually in their platform. Recently, due to a system error, the size of one of our segments was miscalculated right before our billing cut-off date, which meant we were unable to fully use the email credits we had purchased, and they expired. I contacted Klaviyo support just 3 minutes after the new billing cycle began, explaining the system error and requesting a one-time credit for the expired emails.
Considering the nature of the issue and our long-standing relationship, I expected this to be a simple, reasonable request. Unfortunately, Klaviyo refused to grant the credit for emails we had already paid for. This has been a disappointing experience and, in my view, a clear example of poor customer service. Based on this experience, I can no longer recommend Klaviyo.
Cheers,
Florian
Founder & CEO, Soundbrenner
good app
Thank you for your positive review!
The Klaviyo integration is great! We are just starting to tap into the features. In fact, we hit a road bump when an embedded form was not populating. Both Shopify and Klaviyo support jumped on the issue and worked through the solution. I was completely impressed with the hands-on nature of the support.
Great tool!
Très intuitive
Merci pour votre retour ! Nous sommes ravis que vous trouviez Klaviyo intuitive. 😊
Works well and has great analytics and segments and is easy to build campaigns. Can get pricey as you grow particularly SMS is very expensive