Reviews (3,166)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.
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L'application est vraiment complexe à utiliser, trop d'infos, on n'y comprends rien. Je ne sais même pas annuler mon abonnement facilement. Concernant les mails, le design est très limité!
Integrated Klaviyo into my shop very quickly and was up and running with my email plan within 2 hours. Very intuitive when gaining email signups, designing your campaigns, and love the ability to utilize flows to trigger automatic emails to customers (and especially potential customers!). Definitely helpful for my photography print selling!
Good product, terrible/nonexistent customer service. Don't expect an answer back with a question, even if you follow up numerous times.
Hi. Sorry to see this. We'd really love to help. You can connect with us at Klaviyo here https://help.klaviyo.com/hc/en-us/requests/new. Looking forward to helping.
Honestly a bit complex at first but meanwhile… I LOVE IT!!!! Boosts my sales more than I expected. Very nice
Even after disconnecting this app, they still bill me. Their instructions for cancelling my account was really hard.
Very good! App is very useful and easy to use. You can create templates to copy in shopify and send to customers, or email marketing campaigns directly on Klaviyo!
The App works fine, we just sent our first campagne. Easy to use, quick support. Would recommend it.
terrible app, i also unsubscribed and continue receiving emails from them, very frustrating :( grrrrr
Hi there! We'd love to know more about what wasn't working for you with Klaviyo. Our team is reaching out if you're open to sharing more details. They'll also confirm your email address so we can make sure the right email is unsubscribed on our end.
So far, so good. It's easy to use. I transitioned over from Mail chimp and it was a breeze. Thank you
UPDATE: Klaviyo is completely down. Even the main site is not responding.
UNACCEPTABLE!
SO FAR UNIMPRESSED! The system has serious performance issues. All day long no statistics are being returned and the whole system to me seems like its timed out big time. I was once a paying customer and returned but things are not the way they used to be.
Also, dont expect any kind of support from these people on a FREE TRIAL account. You will be lucky if you get a reply and when you do nothing gets resolved. Instead they ignore your email until you do.
What kind of business practice is this? Either you want trail / free accounts to signup or you dont? Take your pick.
1) System issues (since i signed back up)
2) Lousy support (no resolutions)
I know i know, as stated they dont support trial / free accounts. HINT: well maybe you should, thats where your future $$$$ is coming from.