Reviews (3,156)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.
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UPDATE: Klaviyo is completely down. Even the main site is not responding.
UNACCEPTABLE!
SO FAR UNIMPRESSED! The system has serious performance issues. All day long no statistics are being returned and the whole system to me seems like its timed out big time. I was once a paying customer and returned but things are not the way they used to be.
Also, dont expect any kind of support from these people on a FREE TRIAL account. You will be lucky if you get a reply and when you do nothing gets resolved. Instead they ignore your email until you do.
What kind of business practice is this? Either you want trail / free accounts to signup or you dont? Take your pick.
1) System issues (since i signed back up)
2) Lousy support (no resolutions)
I know i know, as stated they dont support trial / free accounts. HINT: well maybe you should, thats where your future $$$$ is coming from.
Best email marketing app i have ever met, I started using this app 2 week ago and i already have 45 purches.
Very happy with Klaviyo
This app is just awesome! I've been exploring alternatives to switch from another service, and I haven't seen other like this. So powerful in flows/automations, easy campaign building, plenty of templates, full of deep analytics, detailed but very clean CRM tool, and all at the same time, very accessible and simple to use.
And the customer service, fantastic! They have even called me few days after subscribing just to check how I was doing with the setup, and schedule me a personalized meeting to clear doubts and make the most of my new tool.
I would only love to see they could add some landing pages, and it would be juts perfect.
I just used it to send one campaign yet but I found it very easy and the email editor is nice and simple. Great app!
Great campaign flow interface and integrates well with Shopify. Support is pretty decent. Would recommend.
Great app for segmentation. App in general however, is a bit pricey. Would love to use it if it was much cheaper.
This app is literally earning me money! Since the day i started i can see my revenue go up! I love how easy it is! Would like translations though...
Customer support responded quickly over a minor issue I was having and told me exactly how to handle it. Emails are working well and a/b testing is an awesome feature!!
Great to hear we were able to resolve your issue and get you back on track! Thanks for the review!
Works great! There are some glitches with the way browsers interpret the html that should be looked into and remedied, but overall very good. I appreciate that they give you a way to template standard Shopify emails based on the same themes used in Klaviyo.
This is a one terrific app!
Functioning as it should, almost out-of-the-box with slight tweaks here and there, the support is stellar and friendly - I give these guys a strong A and thumbs up!
Drawing a comparison between Klaviyo and some other market-available apps we used, Klaviyo clearly outperforms everyone in terms of intuitiveness, usability, and integration with Shopify.
Keep it up, Klaviyo!