Reviews (3,164)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

July 24, 2019

I just used it to send one campaign yet but I found it very easy and the email editor is nice and simple. Great app!

Taygra Dance Shoes - Canada
Canada
15 days using the app
September 30, 2020

Great campaign flow interface and integrates well with Shopify. Support is pretty decent. Would recommend.

Farm Goat
Australia
15 days using the app
March 30, 2018

Great app for segmentation. App in general however, is a bit pricey. Would love to use it if it was much cheaper.

Supremegiftshop
United States
12 months using the app
April 8, 2020

This app is literally earning me money! Since the day i started i can see my revenue go up! I love how easy it is! Would like translations though...

Sloop Fitness
Netherlands
11 months using the app
August 9, 2023

Customer support responded quickly over a minor issue I was having and told me exactly how to handle it. Emails are working well and a/b testing is an awesome feature!!

Nina Jarrett
United States
15 days using the app
Klaviyo replied August 11, 2023

Great to hear we were able to resolve your issue and get you back on track! Thanks for the review!

January 13, 2017

Works great! There are some glitches with the way browsers interpret the html that should be looked into and remedied, but overall very good. I appreciate that they give you a way to template standard Shopify emails based on the same themes used in Klaviyo.

Jack Wagon Coffee Co
Canada
11 months using the app
November 2, 2018

This is a one terrific app!

Functioning as it should, almost out-of-the-box with slight tweaks here and there, the support is stellar and friendly - I give these guys a strong A and thumbs up!

Drawing a comparison between Klaviyo and some other market-available apps we used, Klaviyo clearly outperforms everyone in terms of intuitiveness, usability, and integration with Shopify.

Keep it up, Klaviyo!

Маунтин Хоум
United States
14 days using the app
November 20, 2018

Loving the help getting this off the ground, and the functionality is incredible! So excited to see the results we can get.

Natural Supply Co
Australia
14 days using the app
Edited July 17, 2019

Got my account banned. Contacted them several times via motconvit.ftu@gmail.com and still did not get the final response. Not very responsive support team.

Tana Elegant
Germany
8 months using the app
September 28, 2023

Alexandria D was an incredible support! The amount of time she spent with me and her level of patience were so greatly appreciated. She spoke to me slowly and at a base level to make sure I understood each step. She even went a step further to use metaphors from her own experience working retail to help me better understand some flow triggers I was having some confusion with.

This girl deserves five gold stars and a raise! Klaviyo you are lucky to have someone who so evidently cares so deeply about their job and genuinely wants to help!

Thanks Alex!

eskiin
Canada
14 days using the app
Klaviyo replied September 29, 2023

Thanks for the review and for shouting out Alexandria!