Reviews (3,164)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.
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easy to create emails, over the top data analytics, and great customer service. I love the platform. Highly recommend it.
As much as they try to make it sound easy...Klaviyo is not easy unless you are an EXPERT. I am not. Support will not provide support unless you pay them. Their videos are not helpful to me. Seems to me that they would assist as much as possible to get you to the level of meeting the must pay. If it were my business with a free level that required payment once a store reached a certain level, I would bust my butt to help that store get to that level.
I switched from Mailchimp to Klaviyo because Shopify was no longer working with Mailchimp, and I was a little ticked off about learning a new platform, but after taking a day to really dig into what Klaviyo does, I'm stoked.
As a designer first, I can use their email builder to create things pretty much exactly how I want to look - and now that I've setup a couple flows to greet new signups to the newsletter and automate a couple other simple things. I'm very pleased. The pricing (free) is great as I currently have a small wine club newsletter under 250.
Make the switch!
So far I'm loving it. At first when seeing other people use it, it was confusing. But after getting the chance to slow down and taking the time to learn it for myself, it's not too bad after all and you do get the flexibility to add in your own graphics, gifs, etc. to really make it your own without having to use the basic outlines that's provided. Additionally, everything is just seamless, simple, and straight to the point. Also, I love creating the flows and triggers, too. That really helps. The only thing I wish is that more fonts were implemented aside from your basic helvetica, character spacing, and such. That would help a ton. But, otherwise, that's about it.
Hey Kimberlee, look out for an email from us with some font-related tips. We support more than Helvetica and are excited for you to explore your options! Stay tuned...
Working with this app actually worth a lot. They save my team's time and reduced complains. Thanks a lot
I've been using Klaviyo for over a year and have to say it's definitely the best for eCommerce. It's also the most expensive, but worth the price if you can afford it.
Constantly disconnects - have had to redo my entire account about 5 times now. However - when it works, it works.
Great email service, very easy to use, and is one if not the best I believe for automation and flows however their customer service needs to be looked at. For a company of this size and the price there asking, live chat should be available to paying customers 24/7 to include customers outside the US. I hope someone from management can view this review and take it into consideration
So unbelievably easy to use, and to have email that integrates with my store? A dream. I used to use Mailchimp and I don't know why I waited so long to switch over.
It works! this is amazing, love it!
would recommend for any beginner.
It works! this is amazing, love it! would recommend for any beginner. You should give it a try