Reviews (3,247)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

December 9, 2015

Easy to use; I got about 25% opening and a 6.25% clickthrough rate off of 200 emails or so.

Elecsmoke
Canada
5 months using the app
August 8, 2014

Handsdown the best ecommerce app on shopify. It makes segmenting customers based on all shopify data easy. Very customizable. Ed and the team offer great support too! Highly recommended to improve customer experience and email marketing ROI. 5 stars

CogniTea
United States
5 days using the app
August 24, 2016

The best mailing app i've used

Gents Bags
United States
5 months using the app
July 26, 2018

Lots of advanced customization for a small price. You can also use this app to create 'back in stock' buttons and alerts and NO extra cost. You need a little coding skill or they can help you.

Compared to what Constant Contact gives you, this is way better.

Some technical difficulties but overall a great app and no issues that would prevent you from sending a basic email right away.

Virgosummer2
United States
5 months using the app
August 8, 2022

Much more cost effective apps available, Spent $1000 in month one and had to wait almost 2 weeks for onboarding to get in touch, I have 45,000 subscribers and was told to email 300 for the first two weeks then increase by 1000 for the next two week, needless to say their was zero return on investment, Probably a great app for a new business with less than 250 contacts

lovelottiex
United Kingdom
3 months using the app
Klaviyo replied August 16, 2022

Hi there! Thanks for reaching out. We've been working with your onboarding team to get you a solution that will work and they will be in touch with you very soon. Appreciate your patience with our reply and hope we can help you have a great experience with Klaviyo!

August 14, 2018

EXCELLENT - and they are improving with new email templates like the get a review template.

Treat Yourself Silly
United Kingdom
5 months using the app
Edited May 24, 2019

The best app by far to increase sales consistently and build a solid relationship with the costumer, definetely recommend for everyone this app at first place. 5 stars without any doubts.

Âncora Pulseirismo
Brazil
5 months using the app
February 2, 2016

great product have already seen a return on the follow up this system provides

Voltagevape
United States
5 months using the app
June 30, 2018

Love Klaviyo! Best autoresponder I have ever used. Very flexible and user friendly!

Hustle For My Kids
United States
5 months using the app
June 30, 2019

E Z I LOVE IT I FIND IT CRAZY THAT IT WANTS ME TO WRITE AT LEAST 100 CHARACTERS MININUM TO LEAVE THIS BUT HEY ITS A GREAT APP GUYS

KM Beauty Collection
United States
5 months using the app