Reviews (3,164)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

November 16, 2022

Klaviyo has been fantastic growth and revenue tool for our store. Great all around product. The summer release of the email editing interface changes are the only knock to 4 stars verses 5 stars. Some aspects of the new editor interface are a step forward while several seemed rushed and not as successful and easy to use as previously.

One Stop Plus
United States
9 months using the app
July 31, 2019

I've only set up one email so far, but I am more than happy with all the other features that are available. The possibilities are endless with Klaviyo!

Trekell Art Supplies
United States
11 days using the app
August 31, 2020

I signed up just recently and it is easy to make a campaign and manage email lists. Recommended by Steve Chou and it is helping grow my business - Nahari Silks

Nahari Silks
United States
9 months using the app
March 29, 2022

The best email marketing app, it can do anything! Took a minute to figure out, but now the possibilities are limitless. And very generous free plan too. Thank you!

WellReadBabes
United States
11 days using the app
February 1, 2020

I am absolutely LOVING using Klaviyo for my business!! It is so functional and has so much data that is really helping me improve my email marketing. I am so glad I made the decision to switch. It has made a world of difference! Thank you Klaviyo!

Mariposa Skies
United States
11 days using the app
Edited February 12, 2021

Klaviyo is a good email integration app which I still use however, the support is very, very slow which doesn't help when you need to get things done.

Healthy Sock Shop
United States
11 months using the app
September 12, 2022

All Emails deliverance is sent to the SPAM folder contacted support and they said that they can't fix the issue.

Stylysh M
United States
6 months using the app
October 8, 2018

Finally an email marketing platform that is intuitive, easy to use and helps to make my emails look professionally designed. Brings over your Shopify products and images so you don't have to even check product links before sending. This is going to save me hours. I used to dread sending emails through Mailchimp as it wasted hours. Now I'm looking forward to it! If you're still using Mailchimp don't! Klaviyo leaves Mailchimp looking a decade out of date.

Temples and Markets
Australia
11 days using the app
June 20, 2020

Emails are totally not automated. Abandon cart - add to cart event trigger is not working at all. Same for viewed products event.

LIVNIQ™
Singapore
6 months using the app
August 14, 2019

INCREDIBLE, the things that you can do even with the free plan! Thanks for your job, great team! I'm using it rn

Inovytion
Mexico
11 days using the app