Reviews (2,954)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

January 20, 2019

i love this app, is very usefuñ and i use it for my email marketing, in my opinion is perfetc for this type of activicty

MyJewer
Spain
24 days using the app
Edited August 9, 2020

This app was pretty easy to install once I watched the YouTube video a few times. I just created my 1st email it was simple and easy to create. So far I don't have any issues.

Alasia Marie
United States
24 days using the app
December 15, 2020

Good, but I wish pricing was more flexible. I'm using it for one single function only, but because I have many subscribers I'm asked to upgrade. I would rather pay for the functions I'm using and not subscribers count.

Derma Roll System
United States
24 days using the app
May 6, 2020

Terrible customer service. Terrible app. They take your money and then close your account for NO REASON AT ALL and wont issue any refunds. They should have less than 4 star rating

SpecialCuff
United States
24 days using the app
November 27, 2019

The best email marketing app I have used to date! Offers so many benefits and customizations. Wish I would've switched over sooner!

Yatir Clothing
United States
23 days using the app
January 28, 2021

Just sent my first campaign. I'd never created a campaign before so it was a huge learning curve for me. Once I got use to the different items ie. lists, segments, Klaviyo worked well. Small suggestion: it was difficult to see the screen captures in Klaviyo academy (very blurry).

Mystic Mala
Canada
23 days using the app
September 15, 2020

Very Good app !!!!

Having more developed video tutoriel would be nice though. Without it, it can be difficult sometimes to exploit at full power this app

Trotek
France
23 days using the app
December 30, 2020

SO much more functionality than Mailchimp! This app allows me to set up custom flows that make me feel like I'm connecting with my customers a lot more closely - I would highly recommend for any ecomm store!

Reprise Activewear
United States
23 days using the app
April 1, 2020

I wanted to try this app because it integrates with a lot of my other apps that I have... it sucks. You have to log in EVERY SINGLE TIME and recaptcha.. My account got deactivated randomly and haven't heard anything for a week. WTF? It's confusing to use and it takes a lot of time to create a newsletter. I'm switching back over to Seguno.

Raven Born
United States
23 days using the app
August 15, 2020

This app isn’t a app for someone who looking to have all the work done for them, but it does help and provide a great experience and platform for new and old business. Try it, you will love it

Sunflowr Candle Co.
United States
23 days using the app