Klaviyo: Email Marketing & SMS

Klaviyo has worked great for my small business. It was quick and easy to setup and gave me more insight into how my customers shopped on my site. It's free up to 250 contacts so you really have nothing to lose!

I used this app to help me do email marketing, as well as help me with the Abandoned cart, (when it happens). I like how it's being done and it would be nice to have more step by step instructions to follow, on all other aspects on how to use it better.

Amazing. Easy to use and allows you to setup multiple flows. Basically the whole app is already setup and you just have to plug in your content. Best email automation sequence out there.

Great email marketing tool. Lots you can do and great support. Subscribe to our newsletter at www.woofsuits.com to get a sample of what Klaviyo can do :)

The app works great, however $75 a month is extremely very expensive for small business. I wish they had a $25 per month plan for beginners with a limited number of e-mails.

The app itself is wonderful - it is really a great product. I did have some hiccups to start with, outlined briefly below, that caused me to originally leave 1 star. I have since upgraded to 4 stars.

Be warned: If you are importing a list for your first time, setup your first campaign with plenty of time as they will lock your account until a person reviews it within 1 or 2 business days. Not knowing this caused me to loose existing customers on my store launch.

This app is absolutely terrible. Use an alternative.
I was drawn to this because of the free trial, but now after many hours of pulling out my hair I am deleting the app. The layout is completely ridiculous and un-intuitive. And that's not the worst part...
I signed up to my own website with my email address as a test, and it sent me draft versions of emails which I did not want it to send! If you use this app, they will spam your customers with unwanted emails. There is a "flows" option where you can design the emails that are sent and choose when they are sent.
The email from my email flow WAS NOT sent to me, and instead I got a "confirm you would like to subscribe.... enter text here etc" which I DO NOT want my customers to receive. It honestly baffles me what could have possibly been going through the minds of the idiots who designed this app. I would very much like to meet them in person one day to ask what on earth they were thinking.

Long story short DO NOT USE THIS APP

I came across this app I'm still messing with it and I didn't think it was too difficult to maneuver. I needed a email set up to send a discount code for new subscribers and this was a great tool.

It took a little while to get used to at first but I enjoy the app. I believe information could be a little easier to find but all in all so far so good.

Wow! What an application!

Takes a little bit of time to adjust to, but overall really excellent. Once you get the hang of it, you are flying. Additionally, the support is amazing. Specific call out to Caro & Estera who were both super attentive, knowledgeable and kind.

One thing that I would like to mention is that the option to edit the header spacing on mobile needs some improvement. Nonethelss, love this app :)