Reviews (3,155)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

July 1, 2020

I don't know much about marketing but this app has been very helpful. Its step-by-step process has made it really simple to create campaigns and establish flows. Only 4 stars though because I submitted a question to support and no one got back to me. I was able to figure it out eventually though.

Classy Chic
Canada
About 1 month using the app
September 3, 2020

Simple, yet functional. My first time using app for email marketing and I didn't have any troubles understanding how it works. Love it. Thanks!

Kopsole
Czechia
About 1 month using the app
July 1, 2020

Experience behind the platform is extravaganza like the information is clear to understand and its really helpful

RayTech-Advanced-
United Kingdom
About 1 month using the app
March 18, 2020

What a waste of time and work!. Sign up forms will not show on internet explorer. Do you know how many people use explorer that won't be able to subscribe? What a big flaw. Not recommended

IMG Home
United States
About 1 month using the app
September 4, 2020

Easy to use for simple process ans so powerfull on advance use.
A must have!

TMH Company
France
About 1 month using the app
November 4, 2020

I'm a small start-up and I'm using this to manage my email marketing. I really like that the free version has reasonable features for my small email list since I don't have the budget to upgrade to the paid version. I imagine the paid features will be even better once I grow to a point where it makes sense to upgrade.

Shimmersix.com
United States
About 1 month using the app
October 16, 2020

The app seems complex at first, but once you get the hang of it you realize what a great tool it is! The free version of Klaviyo is 200x better than Mailchimp. I really wasted some valuable time using Mailchimp. Never going back.

Vita Vegan
United States
About 1 month using the app
Edited May 8, 2021

Had to spend some time getting to know Klaviyo, but once in, I am now loving everything! So many amazing features that I can't wait to start using.

STUDIO MINI
Denmark
About 1 month using the app
December 14, 2019

Best of all email campaigns for now. Goint to learn it deeper. If you are looking for simplicity & clarity - here it is.

ArtStyleBeauty
United States
About 1 month using the app
September 8, 2020

Love this app. Such amazing features and once initial set up and templates implemented this app is logical and straightforward in its steps.

Fancify Wall Murals
Australia
About 1 month using the app