Reviews (3,160)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

April 16, 2019

I used this app to boost my audience sales.Best app to get in touch with your loving customers.
@www.oyadrive.com

OyaDrive
India
8 days using the app
November 27, 2020

So far so good! I've never used an ESP before and there's definitely a learning curve for newbies but they offer phenomenal support to make things easier.

Aeonic Skin
United States
8 days using the app
January 4, 2024

I'm just getting to know this app, but I'm already blown away by all the possibilities and the support. I'm on the free plan and have access support via email only, but I get very detailed answers and guidance the same day!

maartjedeboer
Netherlands
8 days using the app
October 6, 2021

good app and the online chat is really usefull , great service quick when you paid minium fees for subscription

Precision EFI
Canada
8 days using the app
July 19, 2021

Très bien , il faut qd meme un peu de temps pour bien prendre la machine en main .. je regrette juste que la gestion de la langue ne soit pas intégré . par exemple que si le visiteur de mon site séléctionne la langue allemande , et bien que j'ai un trigger qui redirige vers mon contenu écrit en allemand !

Skkil.com
France
6 months using the app
Klaviyo replied July 19, 2021

Thanks for this feedback! We're working hard to localize the experience for your customers when they interact with Klaviyo elements and appreciate hearing what you shared here!

Edited September 25, 2021

Worrible. they take forever to respond to support. I don't recommend to anyone. The email marketing machine is good but I always have doubts and they take 24 hours to answer me and they do not help a lot. Active campaim or mailchimp are better

TênisBom
Brazil
5 months using the app
April 19, 2019

I just started using it and love it so far! Very easy to use, nice templates and great data analysis.

Eco Hilana
United States
6 months using the app
June 7, 2022

LOVE! So easy to set up and use. For someone who is just starting my business, this is so fantastic and has become such an important tool for generating sales

orendabeauty
Australia
8 days using the app
September 24, 2021

Worst experience with this app. Not working and completely useless support. Im definitely not using it again !!

Herenia
United Kingdom
4 months using the app
Klaviyo replied September 28, 2021

Hey there! So sorry to hear you're frustrated. Our team should already be in touch to help get you the support you need. We'd love to get you up and running!

December 24, 2022

Blocked my account right before Christmas. Asked them to retry my payment method and heard nothing back for 3+ days. Now I can't send any marketing over the xmas/boxing day sales. Thanks A Lot!

ULTAMODAN GLOBAL
Australia
4 months using the app