Reviews (3,155)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

April 18, 2022

De lo mejor que he encontrado en email marketing. Una magnifica herramienta para promocionar tu tienda.

Testimu
Spain
2 days using the app
September 14, 2016

Finally, a real email marketing tool. This is so well integrated with Shopify you can make such powerful decisions about what to send, to who and when - all based on a wealth of customer data sourced from Shopify. Once you start using Klaviyo, the data collection begins for real and you can marry user behavior in email with the shopify data.

Hands down, the best email marketing tool in shopify.

Ticklekitty Com
United States
2 months using the app
April 30, 2017

I am very surprised not a lot of Shopify users know about this email app - ITS THE BEST ONE WE'VE USED and we have used mailchimp, getresponse, infusionsoft and aweber - nothing comes close to klaviyo if your in the shopify ecommerce business - i hope to grow my business to new horizons with klaviyo

Duskyblues
United States
2 months using the app
Edited June 22, 2021

The customer support for klavio by Sakinah was excellent. that's why I left this review and the only reason why I did.

FuturityBlinds
Australia
2 days using the app
September 23, 2018

Très bon, intuitif, organisé et beaucoup de choix pour configurer ses campagnes, un indispensable pour une boutique.

maboutiquekool
France
2 months using the app
October 31, 2014

This is what i exactly need . 1 App that can take care of all of it .
Thanks
Nick

befit supplements
United States
2 months using the app
June 10, 2015

Every startup needs to effectively and efficiently automate its system to be successful. I never really expected this level of ease after trying several other email campaign managers. Klaviyo gives you campaign ideas, smooth automation, reliable service and great price rolled into one. My only draw back was when i called and i couldn't get someone right away, but they were able to easily resolve the problem when i emailed. So no harm done. If you want your e-commerce store to be successful, use Klaviyo.

GetBagUp
2 months using the app
June 1, 2021

The app is fine if you know how to use it. The support is just soso. They want to set up a meeting for easy questions which is totally unnecessary. Were on the premium version.

NAIPO.de
Germany
About 2 months using the app
March 25, 2019

Klaviyo is awesome!!! I love it. Easy to use, easy to navigate. All in all it takes 2 seconds to upload lists, create campaigns. 10/10!!!!!!!!!

Dream Dribble, LLC.
United States
2 months using the app
July 1, 2018

Loved Mailchimp but started to get frustrated with the way their lists work - became too much to manage.

We discovered Klaviyo after a month of messing around with Drip as an alternative to mailchimp.

Klaviyo is kind of the 'killer-app' as far as we're concerned with regards to email.

It combines the usability of mailchimp with the fine tuning of Drip via flows and automation.

Best all around email app in our opinion and improving all the time.

Coaqua
New Zealand
2 months using the app