Reviews (2,877)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its seamless Shopify integration, which enhances customer engagement and sales. They value its easy setup, customizable templates, and advanced segmentation features for targeted marketing. The app also offers detailed analytics to fine-tune marketing efforts and is supported by responsive and helpful customer service across various channels.

July 10, 2024

They did a great job helping me solve a tough logical problem!

edikted
United States
About 3 years using the app
June 3, 2024

This is the best email marketing system hands down. The great integration with Shopify is the icing on the cake. Not only is the tech superior but their support team is SIMPLY THE BEST! I can always reach them, ask questions and get resources. Email marketing is a beast but Klavyio makes it easy to get started and all the support you need to realized success.

Madpax
United States
9 months using the app
Edited June 12, 2024

I have had great experience on Klaviyo. Fast support. Customized emails and templates. Love this app. Don't hesitate to use. Make sure all your templates and settings are correct before you launch. Builds revenue - you would not think so - but so many people shop off emails.

Debra's Passion Boutique
United States
Almost 2 years using the app
Klaviyo replied May 28, 2024

Thank you so much for the glowing review, and for the insightful tip. We wish you the best!

October 14, 2024

The customer support team is absolutely wonderful—they go above and beyond to help with everything I need. From integration through support, easy set up and use. Highly recommend.

Lauren Wongi
Hungary
About 6 hours using the app
July 29, 2024

Great experience so far!

FullyFyne
United States
12 months using the app
June 7, 2024

I've enjoyed using Klaviyo. I have seen growth in our sales using it. They also do weekly classes about using their platform which has been very helpful.

Insatiable Turtles
United States
About 1 year using the app
Klaviyo replied June 11, 2024

Thank you so much for the 5-star review. We are very happy to hear you are enjoying the weekly webinars and academy.

August 19, 2024

The interface is very easy to navigate and the customer service was very quick, I'm quite impressed so far.

Choice selections
United Kingdom
3 days using the app
June 16, 2024

Think twice before using or even trying the app. They charge for unnecessary things as well as lack professionalism and communication. If you value your company and need solutions immediately choose an app that will be there for you when you need them instead of a company just out here to make a quick buck. They have many competitors with the same features who are not looking to be a problem but a solution for your business.

Hi-Lyfe
United States
Over 1 year using the app
June 6, 2024

I left Klaviyo after a month or so about a year ago for no reason other than I already had a bunch of subscribers with another service. But I recently smartened up and went back to Klaviyo. The support alone blows most away, but the entire system is so powerful. I now realize it's foolish running a business through Shopify without it.

Gregory Payette
United States
9 months using the app
Klaviyo replied June 11, 2024

Welcome back! and thank you so much for this amazing review. If you need any assistance you know how to contact us.

July 13, 2024

Klaviyo ist perfect for us. Thank you for the great service

totobi
Germany
Over 1 year using the app