Reviews (3,224)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

November 30, 2024

brilliant app and easy to use

Ride It Rite
United Kingdom
About 1 month using the app
Klaviyo replied January 7, 2025

We couldn't agree more.

December 16, 2024

good app

Siry Pure Essence
Canada
About 1 month using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

November 8, 2024

So far best email marketing app I've used with Shopify. Seamless

Kalm Spirit
United States
About 12 hours using the app
August 12, 2024

I use Klaviyo for probably 10 clients at this point and it is one of the best email platforms I've ever used. Their customer support is available to chat during working hours and they're super helpful. The platform has so many incredible capabilities. I really can't imagine wanting anything more from an email marketing app.

Stray Dog Designs
United States
Over 4 years using the app
September 5, 2024

Highly recommend Klaviyo.

It's super easy to set up on your Shopify store, there's lots of support, the metrics you get straight out the box are amazing and visual too. Perfect for marketing your product and understanding what your customers better!

The Klaviyo team are quick to reply, helpful and knowledgeable.

Shropshire Petals
United Kingdom
5 months using the app
Klaviyo replied September 9, 2024

Thank you so much for the awesome review! We're thrilled to hear that setting up Klaviyo with your Shopify store was a breeze and that you’re loving the out-of-the-box metrics. It’s great to know our team has been quick and helpful too. If you ever want to explore more features or need anything else, feel free to reach out.

November 12, 2024

Great app, certainly recommend!

Bit By Bit Boutique
New Zealand
4 months using the app
November 7, 2024

An absolute must for all your marketing needs.

Onze Skin
Spain
About 24 hours using the app
August 19, 2024

Hands down the best email marketing tool out there. If you aren’t using Klaviyo you’re most likely missing out on great revenue opportunities. Even if you’re using their competition. I know because I’ve tried them all.

I first signed up for Klaviyo when it was a tiny startup and liked what I saw, but switched to a competitor when it couldn’t integrate with my eCommerce platform at that time. However, after a couple of years and a lot of frustration I came back to Klaviyo and I’ve seen companies thrive as a result.

You have to put the time in, but it’s worth the rewards. 10% of our revenue is regularly attributed to Klaviyo.

Their learning tools are great. Take the time to join them on their webinars.

Great company run by a great CEO.

Great Balls of Flour
United Kingdom
10 months using the app
November 13, 2024

easy to use

Rocket's Socks
United States
5 months using the app
September 12, 2024

Really good concept, but I personally found difficult to use, expensive and not very good in terms of emailing, all in all.. I would find an alternative!

Blush Beauty Group
United Kingdom
About 4 years using the app