Reviews (3,130)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

November 24, 2024

It works!

Ukrainian Apparel
United States
2 months using the app
July 10, 2024

I had been hesitant to start using Klaviyo for quite some time - because it's considerably more expensive than other email services - but the first few email campaigns I sent out - to targeted audience - I got much more return than with the other email services.
I am still trying to figure out how to set up the proper automations and flows - and landing pages.

Little Pulp
United States
Over 6 years using the app
Klaviyo replied July 12, 2024

Thank you so much for taking a chance on us, and we are very pleased with your success. We have lots of live webinars with experts that can guide you in building proper automations.

Take a look right here: https://academy.klaviyo.com/en-us/search?select=Live+training

and all our other resources here: https://academy.klaviyo.com/en-us

and if you have any direct questions you can always jump and chat with our product support.

August 3, 2024

Klaviyo provides excellent resources to help grow my business and I am happy with the progress we have made over the last few years.

I would heartily recommend Klaviyo to you for your email/SMS needs.

John M.

Aviator Sunglasses
United States
Almost 4 years using the app
Klaviyo replied August 5, 2024

Thank you for being such a loyal customer.

January 1, 2025

Great!

Lareece HAIRCARE, LLC
United States
Over 1 year using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

July 30, 2024

Amazing!! Highly suggest using Klaviyo. It's one of the smartest CRM platforms out there. Customer support is truly incredible and can help you with any step of the way. If you have a Shopify account, you'll want to get Klaviyo for email marketing and SMS.

Pomegranate Inc.
United States
Over 3 years using the app
Klaviyo replied August 5, 2024

Thank you for this amazing review and for being such a loyal customer!

January 1, 2025

Very good!

Valandio
Netherlands
About 1 month using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

December 22, 2024

great app for beginners

Better Day
Canada
7 months using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

November 15, 2024

I'd totally recommend. This is a game changer

Modish X Co. (Miss Modish Boutique)
United States
5 months using the app
November 21, 2024

Genial! app súper útil y el servicio tec me ayudaró por mail a configurarla justo como yo necesitaba

STARDUST GOODIES
Spain
8 days using the app
August 14, 2024

Fantastic, great UI amazing analytics and has helped increase our sales

Orchard Home
United Kingdom
Over 3 years using the app