Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

February 1, 2020

I am absolutely LOVING using Klaviyo for my business!! It is so functional and has so much data that is really helping me improve my email marketing. I am so glad I made the decision to switch. It has made a world of difference! Thank you Klaviyo!

Mariposa Skies
United States
11 days using the app
September 12, 2022

All Emails deliverance is sent to the SPAM folder contacted support and they said that they can't fix the issue.

Stylysh M
United States
6 months using the app
Edited February 12, 2021

Klaviyo is a good email integration app which I still use however, the support is very, very slow which doesn't help when you need to get things done.

Healthy Sock Shop
United States
11 months using the app
June 20, 2020

Emails are totally not automated. Abandon cart - add to cart event trigger is not working at all. Same for viewed products event.

LIVNIQ™
Singapore
6 months using the app
October 8, 2018

Finally an email marketing platform that is intuitive, easy to use and helps to make my emails look professionally designed. Brings over your Shopify products and images so you don't have to even check product links before sending. This is going to save me hours. I used to dread sending emails through Mailchimp as it wasted hours. Now I'm looking forward to it! If you're still using Mailchimp don't! Klaviyo leaves Mailchimp looking a decade out of date.

Temples and Markets
Australia
11 days using the app
August 14, 2019

INCREDIBLE, the things that you can do even with the free plan! Thanks for your job, great team! I'm using it rn

Inovytion
Mexico
11 days using the app
May 28, 2020

Awesome app! Easy to use and navigate. Started my first campaign an hour after downloading the app.

Supplies By 107
United States
11 days using the app
October 1, 2015

Klaviyo has worked great for my small business. It was quick and easy to setup and gave me more insight into how my customers shopped on my site. It's free up to 250 contacts so you really have nothing to lose!

Reactor82
United States
9 months using the app
August 16, 2016

Amazing. Easy to use and allows you to setup multiple flows. Basically the whole app is already setup and you just have to plug in your content. Best email automation sequence out there.

Sunergetic
United States
11 days using the app
July 21, 2019

I used this app to help me do email marketing, as well as help me with the Abandoned cart, (when it happens). I like how it's being done and it would be nice to have more step by step instructions to follow, on all other aspects on how to use it better.

Good Life Trends
Canada
9 months using the app