Reviews (3,197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, praising its seamless Shopify integration that boosts customer engagement and sales. The email builder is noted for creating responsive, professional emails easily. Features like customizable campaigns and automation flows are standout points. The support team is also commended for their quick and helpful service, alongside valuable training resources.
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Hands down the best email service provider for eCommerce. Over 70% of our revenue is directly attributable to Klaviyo email flows. They take a bit to set up but once you are up and running its fantastic. Klaviyo drop the mike...
What a wonderful helpful app, and 5 star support. Thank you
So far very intuitive. We just released our first Newsletter with Klaviyo.
They provide very informative and practical guides.
Unresponsive customer service. and SUPER expensive app for small businesses. I'm not sure if it brings value
Hi Idan, we hear your frustration! I see your support ticket has been resolved as of today. If you still need further support, please reply to the ticket so we can get you back on track. I am excited for you to start seeing the value that Klaviyo brings to over 50k+ SMB brands annually!
At first I thought the price was high and the number of free contacts was small. But the fact that there is full functionality at all pricing levels makes it even more worthwhile for someone just starting with a small list. I'm blown away by the functionality and when I have the question, "is this possible", so far the answer has been, 'Yes!". So I look forward to moving up the pricing tiers:)
I spent hours setting up my account and creating a campaign only to have my account disabled the moment I tried to use it. I'm still trying to figure out what happened. Complete waste of time!
Hands down a cut above the rest. I've tested a few to see which I could easily work with more than anything and Klaviyo. I have an online pet store and this allows to super easily automate segmentation by pet age, brand, pet type.
The way the flows work (the name for a series) is so good, i have a personal mission to try and make the most complex flow ever.
It integrates perfectly with Shopify (as well as a host of other platforms), caused no issues and was easy as pie to set up and understand!
I LOVE LOVE LOVE IT!
Cette app semble vraiment complète et je vais commencer à l'essayer.
Je reviendrai poster ici pour partager mon ressenti.
Low quality support. Not online chat available. I wait 2 days for their answers, and they don't even answer asked question properly. If you need to solve your business issues quickly, like we all do, this app is not suitable for you.
Hello! For our free accounts, chat and email support are no longer available after your initial 60 days. We do offer a wonderful and active community for any future needs: https://community.klaviyo.com/
Bad Customer support - Buggy App - Wasted $200 on this - Zero revenue - No way to know how to set up the app