Reviews (3,220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.
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Takes a while to get my head around how everything works...
Still got stuff to figure out
But overall a very nice platform, quite useful for email sequence and abandoned cart email.
Excellente application, permet une meilleur gestion des mes mails et automation
Super fast help and answers that fixed my problem straightaway. Even on New Year's Eve.
I spent hours setting up my account and creating a campaign only to have my account disabled the moment I tried to use it. I'm still trying to figure out what happened. Complete waste of time!
Tengo todo conectado pero no me manda los mensajes cuando alguien se suscribe a la tienda o abandona el carrito … en fin. Un defraude
Gracias por tu mensaje, lamentamos que tengas problemas para enviar mensajes. ¿Puedes actualizar la reseña e incluir la URL de tu tienda para que podamos descubrir qué no funciona correctamente?
Recently switched from Mailchimp; the difference is eye opening. Klaviyo lays out the campaigns, lists, and workflows in a very intuitive manner. Mailchimp is good for inly entry level mailing lists (free), but once your numbers start to grow, switching to Klaviyo is a must.
Shocked by the lack of onboarding, as this had been promised.
I find the whole platform very slow and unresponsive to the point of unusable at times.
The lack of 'support ticket ' system makes it impossible to manage help and issues.
Nobody takes ownership of issues.
Lack of outsourced specialists to code complex flows and Klavyio don't offer this as an extra.
For a program that is part owned by Shopify and designed to work with it, I don't understand how it has such traction.
Generally I am really disappointed. I will be looking for an alternative once I am further through my contract.
I have only just got this app, but it is working well so far. Nice and easy. You can create emails with your own logos, colours, text, to represent your business as you wish. I recommend trying it.
They are honest, trustworthy, considerate partners. They are honest, trustworthy, considerate partners.
Why does it keep on sending klavio logo??? I have paid, and it says it's turned off. I have also tried to add my logo, but it keeps on showing the Facebook messanger icon as a logo.