Reviews (3,150)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

April 12, 2020

This app has been a lifesaver. It does most of the work for you. I would recommend this app to anyone struggling with building your email campaigns. I absolutely love it!

Badges and Buttons Club
United States
5 days using the app
December 18, 2020

Loving Klaviyo! It's a bit overwhelming at first, but there are lots of video tutorials out there to get you going. Love that it's free to start with, until your list has grown. By then, you should be able to afford to pay for it!

LuvPup
United States
4 months using the app
Edited February 15, 2023

Klaviyo has helped our business immensely. The customizability it provides to segment customers and email templates is incredible.

alleyway test
United States
4 months using the app
January 12, 2021

Almost imposible to make it work. I installed it and emails were not sent. Followed the installation process but it did not work. A complete waste of time. Klaviyo has to understand we as dropshippers have no time to code. Make it easy to install please.

Home SH Store
United States
3 months using the app
June 4, 2021

I just started using Klaviyo this week and I have to say it's incredible easy to use. Love the automated features and templates. It's completely plug and play!

Bake Me Healthy Box
United States
4 days using the app
May 1, 2022

Extremely extremely hard to use and does not even save changes, no tutorials that work whatsoever. Nice one!

Pawsy
Sweden
2 months using the app
Klaviyo replied May 10, 2022

Hey there! We appreciate your feedback - our support team is going to look into these issues for you but if you have details you can send to feedback@klaviyo.com that would be so helpful. Thanks in advance!

April 12, 2019

Es un poco difícil de entender al principio, pero conforme a la marcha se va haciendo mas fácil, ademas contiene guía sobre todo lo que se puede hacer, eso ayuda mucho, por ahora todo bien

Pamper Your Pet
Chile
3 months using the app
August 8, 2016

No need for double opt, auto generated coupon if you go plus, the flow setup is a great way of approaching and managing an email list in an orderly, automated fashion. I did it. Preferably and easier than Mailchimp. Setup can be a bit more time consuming but ultimately pays off.

Tamethebeast
United States
4 days using the app
April 20, 2019

good app really, waiting for the customer return and turnover feedback. no campain sent yet. let 's wait

Easy-S
France
3 months using the app
September 9, 2019

Just hours before my launch I was attempting my first campaign email to inform my client base that I would be taking orders and when I hit send, my account was suspended and put under review! The notice to my clients did not go out! The damage that this has done to my business and the revenue that will be lost is immeasurable! If I could give this app less than 1 star, I would!

Lukchang Coffee Traders
United States
2 months using the app