Reviews (2,916)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.
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Très déçu par cette application. La visioconférence qu'ils proposent ne permet pas du tout de se rendre compte si cela correspond ou pas aux attentes et ils vous demandent de payer la première mensualité tout de suite en cb. Le problème, même si au bout de 24/48h vous vous rendez compte que cela ne vous convient pas aucun remboursement possible. De plus, aux questions posées, il y a beaucoup trop de réponses automatisées. Tout est en anglais et je devais avoir un interlocuteur en français que je n'ai jamais eu. quand à la connexion avec Smile, cela n'a pas été possible non plus. Ils devraient avant que l'on paye, mieux expliqué comment fonctionne leur application pour éviter les mécontents
BEWARE!!! DO NOT USE! This app will freeze your account when you send your first email campaign so they can "review" your business. It will take at least 24 hours to review, then they could reject your account completely based not their small print.
Just started using, a bit nervous but I think I am getting there following the videos etc. Was referred by another user and grateful for the referral
We love our referrals! Please do reach out if you need any support.
I have to say this is a game changer! Im new to this and I jut installed it yesterday, but so far so good! It makes email marketing look so easy!
Functionality is amazing. It was a little complex to install some features like generating user-specific discount codes on a pop up sign up form, and hard to find the matching support information on this. It is a little more expensive compared to the Mailchimp which was free, however, this is worth the charge. The automations are seamless and very easy to set up and use. Over all we are happy we made the swap over :)
Unbelievably complicated to sign up to and log into. Once you log in it boots you back out. Not worth it
Customer support doesn't even exist i think . applied more than i don't how many times . also there free plan doesn't give any option its just not worth at all
I created a campaign, prepared to send, and then BOOM it tells me that I need to clean my e-mail list because of suspicious e-mails so I couldn't send my campaign. I mean c'mon, why am I responsible to clean my own e-mail list? Why can't you just pinpoint which e-mail was in fact a suspicious e-mail? How am I even to know which subscriber on my Mailing list is in fact a suspcious e-mail? That's why they opt-in to subscribe cause they're interested to get product updates and any newsletters. GOD Damn it!!! Whether suspicious e-mail or not let me send my e-mail subscribers, that's the purpose of your service, so i could send them e-mails because of them opting in!!!
This is a joke! I can't get the support I need and instead of trying to help me, they kept ending the chat! If your product was worth anything, I wouldn't have to write in for your sorry support group!
Hi there. Sorry you're experiencing frustration with our support team, that's never something we want to see. It looks like there's a recently opened email that's awaiting your reply. If there's anything else we can do, feel free to reach out to feedback@klaviyo.com.
I have to review the purchased product, no one has reviewed it within a few days. I can't use it at all, and there will be no refund.