Reviews (3,156)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.
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I just started using Klaviyo this week and I have to say it's incredible easy to use. Love the automated features and templates. It's completely plug and play!
Extremely extremely hard to use and does not even save changes, no tutorials that work whatsoever. Nice one!
Hey there! We appreciate your feedback - our support team is going to look into these issues for you but if you have details you can send to feedback@klaviyo.com that would be so helpful. Thanks in advance!
Es un poco difícil de entender al principio, pero conforme a la marcha se va haciendo mas fácil, ademas contiene guía sobre todo lo que se puede hacer, eso ayuda mucho, por ahora todo bien
No need for double opt, auto generated coupon if you go plus, the flow setup is a great way of approaching and managing an email list in an orderly, automated fashion. I did it. Preferably and easier than Mailchimp. Setup can be a bit more time consuming but ultimately pays off.
good app really, waiting for the customer return and turnover feedback. no campain sent yet. let 's wait
Just hours before my launch I was attempting my first campaign email to inform my client base that I would be taking orders and when I hit send, my account was suspended and put under review! The notice to my clients did not go out! The damage that this has done to my business and the revenue that will be lost is immeasurable! If I could give this app less than 1 star, I would!
I just downloaded the app and made a few email templates, easy to use. Im loving this app so far. download it
The absolute worst customer service of any app that I used on my online store. Will not respond to your questions and when the do respond, after days gone by, they respond with a useless link to a topic that was never your question or concern in the first place.
Installing this app was the root of all disasters, basically no service, brought my website down, lost thousands of dollars in ad dollars, my website was grayed out and stuck, couldn't click on any pages, the fees were extremely expensive, When you increase email activities, he doesn't even have any reminder to increase the fee, and directly upgrades your fee in the bill. Rogue behavior, opaque charges, stay away from klaviyo, is away from disaster.
Sorry to hear that you're having trouble. Our team will be in touch shortly!
This app is filled with great features and the customer support is incredible no matter who you are. Highly recommended.