Reviews (2,881)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its seamless Shopify integration, which enhances customer engagement and sales. They value its easy setup, customizable templates, and advanced segmentation features for targeted marketing. The app also offers detailed analytics to fine-tune marketing efforts and is supported by responsive and helpful customer service across various channels.

June 16, 2024

Think twice before using or even trying the app. They charge for unnecessary things as well as lack professionalism and communication. If you value your company and need solutions immediately choose an app that will be there for you when you need them instead of a company just out here to make a quick buck. They have many competitors with the same features who are not looking to be a problem but a solution for your business.

Hi-Lyfe
United States
Over 1 year using the app
July 13, 2024

Klaviyo ist perfect for us. Thank you for the great service

totobi
Germany
Over 1 year using the app
July 21, 2024

Easy to setup and comes with a free plan

Mode Manor
United Kingdom
3 months using the app
June 6, 2024

I left Klaviyo after a month or so about a year ago for no reason other than I already had a bunch of subscribers with another service. But I recently smartened up and went back to Klaviyo. The support alone blows most away, but the entire system is so powerful. I now realize it's foolish running a business through Shopify without it.

Gregory Payette
United States
9 months using the app
Klaviyo replied June 11, 2024

Welcome back! and thank you so much for this amazing review. If you need any assistance you know how to contact us.

August 19, 2024

Great features and very easy to use

ZolaZola
Australia
About 2 months using the app
June 24, 2024

If you're not using Klaviyo, you're simply leaving money on the table.

DecafCo
Australia
Over 2 years using the app
May 27, 2024

Easy to set up campaigns and email lists with Klaviyo. We love to see who opens and responds to our emails. It's definitely helped us grow our business and manage our sales. User friendly app with great customer support.

LeSiloBleu
United States
Over 1 year using the app
July 29, 2024

Really enjoying using Klaviyo. Love the webinars they offer!

Andros
United States
2 months using the app
Klaviyo replied August 5, 2024

We have live webinars weekly!

PS: Thank you for the 5-star rating.

August 17, 2024

What kind of junk software, if you want to upgrade your plan, you can't upgrade it.

美肤套装坊
China
3 months using the app
June 24, 2024

Easy to use, all that you need to get started on the free plan.

Artisan Souq
United Arab Emirates
4 months using the app