Reviews (2,934)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

June 16, 2024

We've been using Klaviyo for some time, and the customer support we received has been excellent. Thank you!

Cana Capri
United States
About 4 years using the app
July 12, 2024

This app is an absolute must have for all ecom stores!

THIRTY4ERS
United Kingdom
About 1 year using the app
June 25, 2024

I love that I can see all the reviews, pictures, etc. Very good experience.

Earring Kulture
United States
5 months using the app
June 23, 2024

My email photos are broken, and the emails look like a joke on the free plan. You get what you pay for. When I tried to upgrade, the least expensive plan I can purchase is $350 a month!!! What a joke. First of all, my niche does not do well with email marketing; I need minimal emails, but I need to them to be professional. Klaviyo emails ruin my credibility. Can't get any customer service because I refuse to pay $350!

PF Wonder Salve
United States
Over 1 year using the app
July 12, 2024

Very easy to use and understand metrics.

Stonemen
Australia
About 5 years using the app
July 29, 2024

Great experience so far!

FullyFyne
United States
12 months using the app
June 10, 2024

Simply the best option when it comes to email marketing. Always evolving and improving the user experience.

Endor Technologies
Spain
Over 3 years using the app
June 28, 2024

I've had a fantastic experience with Klaviyo for my email and SMS marketing needs. The platform is incredibly user-friendly, and the automation features have significantly boosted my marketing efficiency. I love the detailed analytics and the ability to personalize campaigns effortlessly. The customer support team is always responsive and helpful. I highly recommend Klaviyo to anyone looking to elevate their marketing strategy!

Mirelle
Australia
20 days using the app
June 19, 2024

Klaviyo is just plain brilliant. It does exactly what it says it will do and doesn't make up numbers from thin air. I cannot recommend it enough.

Green Feathers
United Kingdom
12 months using the app
September 5, 2024

Really easy to use and set up.

One Queen Moda
United Kingdom
7 days using the app
Klaviyo replied September 9, 2024

We love to read this!