Reviews (3,249)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

August 30, 2024

I am loving the Klaviyo app - and have taken the time to go through the suggestions on offer and I am producing stunning flows. I am truly a beginner and Shopify has made it very easy to integrate Klaviyo with Stamped io and it is coming together beautifully. The templates are easy to navigate and edit.
I was so tired of paying huge sums of money to outsource all of this and the beauty of doing everything yourself is that you are in control of what your customers see and can stay on brand and make quick edits. Recommend and very happy.

Hygge Dress
Australia
Over 3 years using the app
October 15, 2024

Sehr komplex und umfangreich. Allerdings das mit Abstand beste Email Marketing Tool!

ART BRÜT
Germany
Over 1 year using the app
February 2, 2025

Leider können wir die App absolut nicht empfehlen. Egal für wlechen Shop ich Klaviyo verwenden. Jedes, jedes, jedes, jedes mal suche ich nach dem Link um die Subscription Seite direkt aufzurufen. Unglaub das dieser so schlecht zu erreichen und versteckt ist!!!!!

Stilreich-Wohnen
Germany
5 months using the app
Klaviyo replied February 4, 2025

Es tut uns leid, dass Sie eine negative Erfahrung mit Klaviyo gemacht haben, und wir würden Ihnen gerne helfen. Ich empfehle Ihnen, sich an unser Support-Team unter klaviyo.com/support zu wenden. Ein Mitglied unseres Teams wird sich mit Ihnen in Verbindung setzen, um Ihnen bei allen Problemen zu helfen, die Sie haben!

October 10, 2024

the 24/7 chat support is amazing ! whatever you want to do, you'll be able to get support along the way

Uneven
Canada
6 months using the app
November 29, 2024

Très intuitive

Maison Bali
France
4 months using the app
Klaviyo replied January 7, 2025

Merci pour votre retour ! Nous sommes ravis que vous trouviez Klaviyo intuitive. 😊

December 16, 2024

Great service, easy to use.

Asterom Handmade Walking Canes
United States
14 days using the app
November 8, 2024

Great tool!

Real Men Apparel Company
United States
10 months using the app
December 2, 2024

very well

ESSENCE 1989
Belgium
3 months using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

January 1, 2025

Very good!

Valandio
Netherlands
About 1 month using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

January 1, 2025

Great!

Lareece HAIRCARE, LLC
United States
Over 1 year using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!