Reviews (3,202)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, praising its seamless Shopify integration that boosts customer engagement and sales. The email builder is noted for creating responsive, professional emails easily. Features like customizable campaigns and automation flows are standout points. The support team is also commended for their quick and helpful service, alongside valuable training resources.
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TERRIBLE!
Tonight, I launched my brand with Ad campaigns and I was setting up my Klaviyo email flows and doing SO GREAT with my business set up, UNTIL all of sudden, YOUR ACCOUNT HAS BEEN DISABLED. (For no reason) . we will be back to you.
This is what I faced to, during my HOT TIME. now I stopped all my Ad campaignes because this app....... (Klaviyo) damaged my business.
You may wondering why I did not reach to them first?
Yeah I tried live chat as an Urgency way! Sorry, Live chat is only available for Paid Plans!
This is beyond insulting.....
You have money, we support you.
You have no money for us, You can talk to my.... hand.
I closed my SMSbumps account because of Klaviyo.
It was my biggest ecommerce mistake.
DO NOT USE this app.....
Search about SMSbump. they are doing way better than this app.
Ooof that's not how you want a launch to go. We do often limit sending until we can verify your account which can take some time. We do this to protect every customer and ultimately it will protect you as well, not to mention provide better deliverability overall. That doesn't take away from the fact that it's frustrating when you're trying to set things up mid-launch. Would love to help you get setup properly when you aren't in the middle of a launch so we can do it the right way and provide you the best possible deliverability for your SMS campaigns.
I am a beginner user but the interface is easy enough for me to understand and they have help resource pages with instructions. I like how it is easy to set up emails with drag and drop components. It's also nice that it syncs into my product listing so I can pull from there to put products into emails.
Klaviyo is what's up. Provides you with sensitive data on your customers, especially data about who the sales referrer is! Top stars for Klaviyo.
Klaviyo does an excellent job on guiding my business to achieve its destination toward success. A clear and precise explanation through it's tutoring simplicity reveals the quality of expertise it offers to VIP Communities.
Bad service! Inactive account without any notification. They're not respect user. I lost many things in my account.
Great app help with getting a successful email list and potential returning customers a must-have for a beginner 5/5 recommend the product highly very effective and useful. I definitely will be using this to scale my store and create multiple campaigns and promotions. Great product so this review is very important for people to see and enjoy
I am using Klaviyo to manage my email marketing. I like the flow concepts on the app that allow automatic email sending. The premade ones available are a good starting point. I also like the campaigns. I don't like that I had to upload my subscribers list, I thought it would have been able to be imported during the integration.
All my emails end up in the spam folder, something that never happened with others. The customer service just blamed Gmail, Yahoo, and others, saying they control where the emails go. No one buys that excuse. If you're looking for an email platform that actually works and doesn't just offer excuses, better steer clear of Klaviyo. Very disappointing.
Hey there, we are very sorry that your emails are going to spam. Can you please communicate with our support team, they should be able to help you with this issue.
We started testing this tool for our site before we went online, and they disabled our account without any notice, you ask for a reason and they send you huge FAQ file and it's your job to figure out why they disabled you.
Very unprofessional behaviour.
We moved to Omnisend which works perfect. be careful of Klaviyo!
The best app I have run across by a wide margin. I installed it while taking the email marketing 101 course and it was super useful. Made a lot of the tasks and objectives WAY easier. This is big.