Reviews (3,146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.
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The customer support for klavio by Sakinah was excellent. that's why I left this review and the only reason why I did.
It is really easy to use. I recommend the app. I have been using it for 2 years now, and it's still the best by far!
The app is fine if you know how to use it. The support is just soso. They want to set up a meeting for easy questions which is totally unnecessary. Were on the premium version.
I have been using Klaviyo for a month now and I like the concept behind it all however there have been several glitches that I have had to contact customer services about. When I have spoken to customer services, it has taken ages to get them to understand the problem and it has been very frustrating at times. I currently have a pretty significant problem that the technical team are looking at. I will continue to use it for the time being and hope the glitches don't affect my sales and reputation as they currently have been.
Thanks for your review and sorry you are having some technical problems! Hopefuly they get resolved in short order.
Anmeldeverfahren sehr verzögert. Email der Firma wird nicht akzeptiert. Für mich bis jetzt nicht empfehlenswert. Sorry... Wahrscheinlich muss ich hier mehr Zeichen schreiben, deshalb siehe oben!!! Ich bin enttäuscht, weil ich mir sehr viel davon versprochen habe.
VERY VERY VERY hard to make a custom email template and not enough information to find on website...
Klaviyo is a complete game-changer. I had compared this to other email marketing apps and this one takes the cake. Super user-friendly. I am a first-timer and it was so easy to build flows and campaigns.
This APP is really nice team! They are honest, trustworthy, considerate partners, I am eager to recommend to anyone!
I wanted to like it (onboarding was reasonably easy and it has good features) but this app greatly reduced the mobile Google PageSpeed insights score and that's a no-go. Moreover, I had reached out to support and like some of the other reviewers, I was provided with links to "solutions" that I had already told them I had tried. There was no real attempt at trying to resolve the issue; more like, "well, we're always improving" so basically, just wait until "someday" and maybe it will get fixed, even though if you search online, others noted the same slow-down issues. I debated leaving this review because my Husband and I own a full-stack web development company and we understand the challenges of scaling and keeping everyone happy so I don't like to leave negative reviews; however, I hope that this constructive review will help them improve their product and support response.
Hi there! Thanks so much for this thoughtful review. We'd love to connect and better understand what's happening for you. If you can send us a note to feedback@klaviyo.com we would appreciate it so much!
damn thats some hot shit.
Top App, habe jetzt Dank dieser App richtig Zeitersparnis! Merci
Thanks for the review and for choosing Klaviyo!