Reviews (2,942)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

November 3, 2016

I spent half a day getting everything dialed up to send emails then called their support because I was having trouble getting the email addresses into their system. They told me I could not send the emails that I wanted to send because I was importing them and there were some that didn't come from my shopify store (that came from our website's email sign-up form). Then I asked them if I could just send the shopify customer email addresses and they told me "no.".

This company is a complete and utter waste of time.

Balance Of Power Pac
United States
About 21 hours using the app
October 1, 2018

Pas mal comme appli :) je la test depuis un tout petit moment :) ça fait du bien mais je donnerais un autre avis quand je serais un peu ancien avec cette appli :)

DEGAMOS
France
1 day using the app
May 28, 2022

So far so good. Just sent my 1st email, I'm still learning the tools. I'll have to do a mor extensive review soon.

Rose In Detroit
United States
1 day using the app
Edited May 19, 2017

"Get started in minutes with 1-click integration" is not true. I ask to the support why the app is not working on my shop and they tell me, at the second email, this is because my shop is not connected to klaviyo (and nothing more) so is not true the 1-click integration. I decided to delete it and don't give more time to the app. Maybe for other users will be good but not for me, too much slowly to start to use.

- the support answer very quickly but don't give solutions.

Ronnypulpo
Spain
1 day using the app
October 25, 2023

They disabled my account after 5 minutes of using it. After contacting them, they send me to the Terms of Service when I didn't even have time to make changes to my account

Souvly
Poland
About 17 hours using the app
January 3, 2019

The quality of their customer support is excellent and i would recommend this app to other merchants because of this. Reliable support can be crucial when trying to integrate any app to Shopify. Many thanks

www.siriustechnologies.ca

Sirius Technologies
Canada
About 24 hours using the app
Edited July 15, 2020

Great app to get started. It is a little complicated to grasp at first but once you get the hang of it. It works well and it is free to start..

Recover Vibe
Canada
About 22 hours using the app
August 10, 2019

Well Im just getting used to the app so far so good Easy to find my way around
I will do another review once I've masted this.

Shinto Martial Arts Gear
Canada
1 day using the app
June 9, 2019

what a cruel app! i spent ages doing my email campaign $400 a month to send!!! this is outrageous.

Sparkle Fantasy Cosmetics
United Kingdom
About 13 hours using the app
August 21, 2017

Difficult to understand, difficult to configure, non-paid payment system. A lot of useless Wicked

Elivera
United Kingdom
About 13 hours using the app