Reviews (2,930)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

August 25, 2019

Waste of time. App doesn't install properly. Uses Google image verification which doesn't appear to work properly. Won't allow password reset. Exceptionally frustrating experience.

Distinctive Lighting
Australia
5 minutes using the app
October 8, 2019

Switched from Mailchimp and I'm WAY happier now. Use friendly, syncs with my Shopify account - beautiful templates. Happy happy and totally recommend.

Amy Nicole Holistics
Canada
July 4, 2022

Great email platform! There is definitely more of a learning curve than other email programs, but the effort is worth it with WAY better analytics and integration with Shopify to give you better insight into the behaviour of your customers.
I only wish they would create some truly modern, creative templates, such as Flodesk has.

Good Williams
Canada
Klaviyo replied July 5, 2022

Hi there! Thanks so much for this feedback. Our templates team would love to speak with you and get some further thoughts on what we could do better. Keep an eye on your inbox for an email from us!

July 24, 2022

Great app! Does everything I need and more! Awesome for setting up marketing emails. Highly recommend to all.

Tarn's Indoor Garden
New Zealand
June 14, 2012

We use this every day to learn about our customers and see what's happening on our site. We setup integration with Mailchimp, so we can see who's reading our emails and then buying. Awesome support too!

ProjectRepat
March 11, 2013

This app is super easy to use. It already has the shopify templates built in, so customising our store emails was breeze! Thank you Klaviyo and keep up the good work!

Toy Kitchens Direct
March 10, 2013

We have tried Klaviyo and have to say it makes email marketing easy. The trial period was a succes and are looking at moving forward.

Luxuria Cosmetics
March 7, 2013

Awesome. Works great. It´s super easy to create templates this way... you can use it not only for Shopify but for any e-mail template you might need.

La Patente
March 4, 2013

Klaviyo is a brilliant app that rolls many email related features into one. whether we want to create reach out to our most loyal customers, re-engage folks that haven't been to our site in a year, or reach out just to our nyc customers- klaviyo makes this super easy. on top of that they provide excellent support. these guys are eager to build the best possible product.

HOLSTEE
September 26, 2013

Super, super easy to use even with no coding experience. Super easy to customize to match our store look and apply to our site.

Baby CoCo Bellea
United Kingdom