Reviews (3,155)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

September 12, 2020

The team is very helpful. Had a few glitches but they fixed it quickly. The team is very helpful. Had a few glitches but they fixed it quickly

Boutique Society fam
United States
9 days using the app
August 14, 2023

Great product, much more logically laid out, functional and performant than another mailing platform named after a monkey.

{ Flower Thinking }
Australia
9 days using the app
Klaviyo replied August 16, 2023

Thanks for the review and for choosing Klaviyo!

April 16, 2019

I used this app to boost my audience sales.Best app to get in touch with your loving customers.
@www.oyadrive.com

OyaDrive
India
8 days using the app
November 27, 2020

So far so good! I've never used an ESP before and there's definitely a learning curve for newbies but they offer phenomenal support to make things easier.

Aeonic Skin
United States
8 days using the app
January 4, 2024

I'm just getting to know this app, but I'm already blown away by all the possibilities and the support. I'm on the free plan and have access support via email only, but I get very detailed answers and guidance the same day!

maartjedeboer
Netherlands
8 days using the app
April 3, 2024

Customer service is fast and resolved my issue

Marit Studio
United States
6 days using the app
Klaviyo replied April 8, 2024

Hey there, very happy your issue was resolved quickly. If you need anything else, you know where to find us. Thank you for the review.

October 6, 2021

good app and the online chat is really usefull , great service quick when you paid minium fees for subscription

Precision EFI
Canada
8 days using the app
June 7, 2022

LOVE! So easy to set up and use. For someone who is just starting my business, this is so fantastic and has become such an important tool for generating sales

orendabeauty
Australia
8 days using the app
January 25, 2021

Tried several others, including MailChimp and Omnisend. This one is a little more expensive, but well worth it. Great support (much much better than the others), no nanny filters on your contacts (leaves role based addresses alone, for instance), and allows multiple lists that can be subsequently segmented. Haven't tried the automations, yet, but they look good and easy to use.

JansZenAudio
United States
8 days using the app
February 10, 2019

I use this app for my marketing and it really helps me organize my customers. I have referred several business owners to this app so far!

Élan Curve
United States
8 days using the app