Reviews (2,942)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

March 10, 2013

We have tried Klaviyo and have to say it makes email marketing easy. The trial period was a succes and are looking at moving forward.

Luxuria Cosmetics
March 7, 2013

Awesome. Works great. It´s super easy to create templates this way... you can use it not only for Shopify but for any e-mail template you might need.

La Patente
March 4, 2013

Klaviyo is a brilliant app that rolls many email related features into one. whether we want to create reach out to our most loyal customers, re-engage folks that haven't been to our site in a year, or reach out just to our nyc customers- klaviyo makes this super easy. on top of that they provide excellent support. these guys are eager to build the best possible product.

HOLSTEE
September 26, 2013

Super, super easy to use even with no coding experience. Super easy to customize to match our store look and apply to our site.

Baby CoCo Bellea
United Kingdom
May 13, 2013

I haven't used the full app with abandoned cart tracking and everything, but I have used Klaviyo's Free Email Template creator. It's wonderful and allows you to easily customize the auto-emails that go to customers. Thanks for this free service!!

Strands & Company
United States
July 8, 2013

I utilized the free email template creator and love it! I had a few technical glitches, but their support team was extremely fast, friendly and helpful in getting things sorted out. As my business grows, I plan to utilize the other features they offer. Great app!

WigStudio1.com
United States
December 8, 2018

I switched from MailChimp to Klaviyo. It's got a ton of amazing customization options and different ways to engage your audience and keep them engaged for the long term.

Their support has been fantastic. I haven't needed much, for when I did need clarification on a few things, they were prompt to respond and provided all the details I needed to move forward. Highly recommend.

Tricky Fingers Magic Emporium
Canada
June 3, 2019

So far the customer service and User experience has far surpassed Mailchimp and I've only just begun! So excited for this App!!

Poco Mono
Canada
May 20, 2019

Switched from Mailchimp to Kalviyo and I can't believe I've waited this long to use it! Love the customizable options and the workflows are so cool.

Tranquil Corners Yoga
Canada
October 8, 2019

Switched from Mailchimp and I'm WAY happier now. Use friendly, syncs with my Shopify account - beautiful templates. Happy happy and totally recommend.

Amy Nicole Holistics
Canada