Reviews (3,155)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

April 26, 2019

Very easy to use, and comes with lot of features, I am excited to use Klaviyo for email marketing automation.

Exclusive Crazy Deals
United States
8 days using the app
August 18, 2019

Nice app!Easy to use for beginners.With many cool features.Have a free subscription for less 250 customers

futureshock55
Czechia
7 days using the app
August 5, 2018

Excellente application, permet une meilleur gestion des mes mails et automation

Thalyo
France
7 days using the app
December 31, 2023

Super fast help and answers that fixed my problem straightaway. Even on New Year's Eve.

Shop Lily Zante Books
United Kingdom
7 days using the app
July 22, 2020

Recently switched from Mailchimp; the difference is eye opening. Klaviyo lays out the campaigns, lists, and workflows in a very intuitive manner. Mailchimp is good for inly entry level mailing lists (free), but once your numbers start to grow, switching to Klaviyo is a must.

Makaila James
United States
7 days using the app
August 17, 2019

I have only just got this app, but it is working well so far. Nice and easy. You can create emails with your own logos, colours, text, to represent your business as you wish. I recommend trying it.

Minky Levi Jewellery
Australia
7 days using the app
November 25, 2020

They are honest, trustworthy, considerate partners. They are honest, trustworthy, considerate partners.

Shop Machine LI
United States
7 days using the app
June 25, 2023

After spending days trying to get Klaviyo to work for me with very little customer support, I called it and decided to give Omnisend a try.
The only thing I'm upset about is the time I wasted with Klaviyo.
Onmisend customer service is top notch and I had everything up and running in no time.

Pawfectly Chosen
United States
7 days using the app
June 14, 2022

Très déçu par cette application. La visioconférence qu'ils proposent ne permet pas du tout de se rendre compte si cela correspond ou pas aux attentes et ils vous demandent de payer la première mensualité tout de suite en cb. Le problème, même si au bout de 24/48h vous vous rendez compte que cela ne vous convient pas aucun remboursement possible. De plus, aux questions posées, il y a beaucoup trop de réponses automatisées. Tout est en anglais et je devais avoir un interlocuteur en français que je n'ai jamais eu. quand à la connexion avec Smile, cela n'a pas été possible non plus. Ils devraient avant que l'on paye, mieux expliqué comment fonctionne leur application pour éviter les mécontents

Ethnilink
France
7 days using the app
January 23, 2024

l'appli est sympas facile a utilisé et il nous guide pas à pas.

Pretty Licorne
France
7 days using the app
Klaviyo replied January 24, 2024

Merci beaucoup pour votre commentaire positif ! Si vous avez d'autres questions ou avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter. Merci encore d'avoir choisi Klaviyo!