Reviews (2,941)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

July 4, 2022

Great email platform! There is definitely more of a learning curve than other email programs, but the effort is worth it with WAY better analytics and integration with Shopify to give you better insight into the behaviour of your customers.
I only wish they would create some truly modern, creative templates, such as Flodesk has.

Good Williams
Canada
Klaviyo replied July 5, 2022

Hi there! Thanks so much for this feedback. Our templates team would love to speak with you and get some further thoughts on what we could do better. Keep an eye on your inbox for an email from us!

July 24, 2022

Great app! Does everything I need and more! Awesome for setting up marketing emails. Highly recommend to all.

Tarn's Indoor Garden
New Zealand
November 25, 2017

Terrible. I went through all the work of setting it up, uploading my subscribers, and writing my mailout - and it didn't send, told me it was being reviewed and would take at least 24 hours, and disabled my account. The event I was promoting ends tomorrow, this is garbage.

Local Legends Apparel
Canada
January 22, 2020

App isn't as user friendly as I'd like, but using lots of help docs. The customer service is amazing and quick! Automated email stating will take longer than usual and I hear back so fast! And super friendly. Email list only imported 2 without showing any error. Made recommendation to show an error instead of me guessing that I can import from shopify to here

Elm Tree Executive Cleaning
Canada
October 23, 2024

Heidi's Health Kitchen®
United States
Over 5 years using the app
October 15, 2024

MUSCLE REPUBLIC
Australia
Almost 6 years using the app
October 20, 2024

AquaBlastFit
United States
Over 4 years using the app
October 29, 2024

Millon Wines
Australia
About 3 years using the app
October 15, 2024

Tea Chest Hawaii
United States
Over 3 years using the app
October 16, 2024

Mummyduck Customs
Finland
Over 3 years using the app