Reviews (3,247)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

June 1, 2016

This app is so great. Easy to use and setup was a breeze.

Macsound Electronics Theatrical Supplies
Australia
About 1 month using the app
May 8, 2019

Really poor service

I would not recommend this app to anyone. Unfortunately, with mailchimp being unsynced there are only a few alternatives.

Plus Size Clothing Co
Australia
About 1 month using the app
November 7, 2015

This app has been a true lifesaver for us! The emails are flawless. Able to integrate with mailchimp list. Was having struggles with mailchimp emails and headaches. This app does almost everything you need when it comes down to customers, abandon carts, etc... Love it! 5 stars. Sales from emails sent every time!

The Pynk Store
United States
About 1 month using the app
March 24, 2017

amazing email marketing tool - I strongly recommend giving Klaviyo a try!

Neutralyze Anti Acne Solution
United States
About 1 month using the app
Edited December 23, 2018

My marketing skills are minimal. Klaviyo makes my marketing skills look professional!! Very easy to use, I have just launched a campaign with no difficulty what so ever. Must have app!
Check out www.fitnfly.co.uk

Fit & Fly Sportswear
United Kingdom
About 1 month using the app
December 22, 2020

I can't use this app because I can't send any emails. I created 4 flows and run them live, but I didn't receive any emails on 3 different email addresses with 3 different devices. I can't run my store now too, because my clients won't receive any coupons that I promise to send them by email. There is no support too, it's been 35 hours since I emailed them, and they didn't answer yet. Very disappointed with this, I thought this app will be much more helpful

kindtouchlovers
United States
20 days using the app
October 9, 2015

Klaviyo is a great marketing tool, since it encompasses several features that I would otherwise have to cobble together from separate apps. It integrates with your Shopify site and has a workflow feature that will send professional emails to customers at each stage of the selling process. It also has forms for capturing customer email subscriptions. I'm just starting with Klaviyo, but I like it a lot already. Give it a try!

Silverstones Llc
United States
About 1 month using the app
August 31, 2018

Email marketing? Forget about everything else here's Klaviyo.
Well.... it really kick a...s guys. It's just a lot in there you can do, you'll need time to learn but is really useful.

Dwiss
Switzerland
About 1 month using the app
Edited March 29, 2019

OMG!! Great app and love the templates so easy to use. I recommend this app to generate your emails.

Muah Boutique LLC
United States
About 1 month using the app
December 30, 2019

So far so very good. The app is working flawlessly and doing what it's supposed to do. I'm very happy with Klaviyo right now and still testing it within my store and looks very promising..

Intend to update this review on further testing. Kudos Klaviyo team!!

KiAfrica
Oman
28 days using the app