Reviews (2,881)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its seamless Shopify integration, which enhances customer engagement and sales. They value its easy setup, customizable templates, and advanced segmentation features for targeted marketing. The app also offers detailed analytics to fine-tune marketing efforts and is supported by responsive and helpful customer service across various channels.

July 10, 2024

Excellent, reliable email service. 10/10 integrations. Klaviyo is solid.

BioSchwartz
United States
Almost 4 years using the app
Klaviyo replied July 12, 2024

Thank you so much for the 5-Star review. We agree 10/10!

June 19, 2024

I've used many platforms, and Klaviyo is the easiest to manage my mailing list.

Jimmy Hornet Magazine
Australia
10 months using the app
May 24, 2024

My chat was so helpful and fixed my problem. Jarrett was so patient and thorough using screen shots and short videos to help me work through my issue! And even better I know how to work through it and fix it for the future should it happen again. GREAT experience, thank you!

The Cottage
United States
Almost 3 years using the app
Klaviyo replied May 28, 2024

We are very pleased, that you had such an amazing experience with one of our product experts. We will make sure he gets this message.

May 26, 2024

It's a great app, but it has learning curve. If you have some time and patience, you can learn to use this app to benefit you and your business. It will take some time, but it can help you build your business.

D'Scent Essentials
United States
About 3 years using the app
Klaviyo replied May 28, 2024

Thank you so much for your review D'Scent Essentials. We appreciate you taking the time to learn the product and we are very happy you are enjoying it. If you ever get stuck on anything, you know how to reach us, as well as going to https://community.klaviyo.com/ or our https://help.klaviyo.com/hc/en-us articles.

October 16, 2024

Smooth set-up

lavender.studio
United States
5 days using the app
June 12, 2024

I recently had the pleasure of interacting with Klaviyo's support team, and I must say their service is exceptional. The team was incredibly responsive, knowledgeable, and patient in addressing our issues. Their clear guidance and prompt follow-ups ensured we resolved the problems quickly. Klaviyo's support team truly goes above and beyond to assist their customers. Highly recommend!

zoey.dk
Denmark
Over 2 years using the app
May 24, 2024

Klaviyo and shopify are in a partnership which makes this email client the most effective with your shopify store. There may be other cheaper email clients but klaviyo is well worth it. huge fan, you need to switch

RealGreek.com
United States
Almost 3 years using the app
Klaviyo replied May 28, 2024

Klaviyo and Shopify just works so well. Thank you for the amazing review.

May 20, 2024

Klaviyo is a game-changer! It's like having an extra sales channel that helps us target the perfect customer with the perfect product at the perfect time. It's packed with features, and we've been really impressed. Plus, their customer service is fantastic. They go above and beyond to fix any issue until you're completely satisfied. We absolutely love Klaviyo! Highly recommend it to anyone looking for a powerful marketing tool.

Cuddle Decor
United States
Almost 4 years using the app
September 7, 2024

LOVE KLAVIYO

TAKN CHANCES
United States
Over 2 years using the app
Klaviyo replied September 9, 2024

Love the review!

Edited September 3, 2024

Love it!

DILMUN
Mexico
Over 4 years using the app
Klaviyo replied August 5, 2024

Thank you for the 5 star rating!