Reviews (3,145)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

October 16, 2023

Bad service! Inactive account without any notification. They're not respect user. I lost many things in my account.

ALIKA PLATINUM - HAIR RESTORATION SYSTEM
Vietnam
17 days using the app
January 14, 2024

We started testing this tool for our site before we went online, and they disabled our account without any notice, you ask for a reason and they send you huge FAQ file and it's your job to figure out why they disabled you.
Very unprofessional behaviour.
We moved to Omnisend which works perfect. be careful of Klaviyo!

seawe
Israel
16 days using the app
October 10, 2020

come on you should try it! come on you should try it! come on you should try it! come on you should try it!

FirstCoast Outdoor
United States
About 23 hours using the app
January 28, 2021

Just sent my first campaign. I'd never created a campaign before so it was a huge learning curve for me. Once I got use to the different items ie. lists, segments, Klaviyo worked well. Small suggestion: it was difficult to see the screen captures in Klaviyo academy (very blurry).

Mystic Mala
Canada
23 days using the app
September 15, 2020

Very Good app !!!!

Having more developed video tutoriel would be nice though. Without it, it can be difficult sometimes to exploit at full power this app

Trotek
France
23 days using the app
March 17, 2021

Just installed and used for the first time. Impressed so far. I don't consider myself all that techie and I've not had any trouble. I've only heard AMAZING things about this app and its integration with Shopify, so I can't wait to dig in to the data and get going properly.

Prints & Press
United Kingdom
About 23 hours using the app
April 24, 2019

it's really easy to design communication with customer. i surprised at how easy it is. next i want to earn, by using this applications.

Now i still feel a little bit expensive. so i expect to raise my sales.

LICKART/リックアート
Japan
About 23 hours using the app
March 25, 2019

I used this app and decided to use another. So I disabled Klaviyo but it kept on showing pop-ups for clients to subscribe to get discount so I totally removed Klaviyo from my apps list. Now it still shows the pop-ups even though Klaviyo is no longer installed. Looks like I'm stuck with this app I don't want.

My Piekna
United States
16 days using the app
September 9, 2018

THE WORTH APP I NEVER SEEN.jzdfnuazfbuazbfiazbfuzfbuzbfuiazvbfuybaefuibefuibeayubefyubefope,fo,efeog,e,goze,g

fitnesslvg
France
16 days using the app
November 29, 2018

This piece of crap gave all 2k people who came to my site an error in the sign up. as I was busy cant notice it, a complicated mess thats set me back months! Piece of crap not worth the free trial, it costs you money either way.

Boujeecat
United States
16 days using the app