Reviews (3,154)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

August 3, 2020

I have to say this is a game changer! Im new to this and I jut installed it yesterday, but so far so good! It makes email marketing look so easy!

Body Baked
United States
About 9 hours using the app
February 26, 2021

BEWARE!!! DO NOT USE! This app will freeze your account when you send your first email campaign so they can "review" your business. It will take at least 24 hours to review, then they could reject your account completely based not their small print.

elite tipping
Australia
7 days using the app
April 15, 2020

Functionality is amazing. It was a little complex to install some features like generating user-specific discount codes on a pop up sign up form, and hard to find the matching support information on this. It is a little more expensive compared to the Mailchimp which was free, however, this is worth the charge. The automations are seamless and very easy to set up and use. Over all we are happy we made the swap over :)

Origin Natural Protein Bars
Ireland
About 9 hours using the app
December 9, 2018

It works! this is amazing, love it!

would recommend for any beginner.

It works! this is amazing, love it! would recommend for any beginner. You should give it a try

Shop Jackie M Cooper
United States
12 days using the app
July 31, 2019

I've only set up one email so far, but I am more than happy with all the other features that are available. The possibilities are endless with Klaviyo!

Trekell Art Supplies
United States
11 days using the app
March 29, 2020

Unbelievably complicated to sign up to and log into. Once you log in it boots you back out. Not worth it

Diversion Stores
United Kingdom
6 days using the app
February 1, 2020

I am absolutely LOVING using Klaviyo for my business!! It is so functional and has so much data that is really helping me improve my email marketing. I am so glad I made the decision to switch. It has made a world of difference! Thank you Klaviyo!

Mariposa Skies
United States
11 days using the app
August 7, 2019

Easy to use and great templates!! We are going to be upgrading for sure! Just sent our first email, so we are going to analyze it through the metrics

Andean Purveyors
United States
11 days using the app
February 19, 2018

Theres no support for this app and it is WAY TO COMPLICATED to set up with out
a live chat of some sort. dont bother!!! youll kill your self after trying to fugure this complicated program out. Bummer

Lovelyearth
United States
11 days using the app
July 4, 2020

Customer support doesn't even exist i think . applied more than i don't how many times . also there free plan doesn't give any option its just not worth at all

Designcase shop
Netherlands
6 days using the app