Reviews (3,153)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

August 3, 2021

Top quality ................................................................................................

LW Designs LLC
United States
About 6 hours using the app
August 5, 2018

Excellente application, permet une meilleur gestion des mes mails et automation

Thalyo
France
7 days using the app
August 17, 2019

I have only just got this app, but it is working well so far. Nice and easy. You can create emails with your own logos, colours, text, to represent your business as you wish. I recommend trying it.

Minky Levi Jewellery
Australia
7 days using the app
May 11, 2022

Worth a try. A esstential tool to reach out customers and get them reengaed. I am trying it and advise fellow Shopifians to do the same.

Prokare
India
5 days using the app
March 5, 2020

This app is intuitive to use...especially considering the complexity of the data it tracks. Klaviyo was very helpful with initial setup too. I am NOT a techie, but I have managed to get my email flows set up.

The Revival
United States
7 days using the app
July 7, 2014

First and foremost, I have to commend Ed on his personal follow up and the way he goes about it, it is excellent and 100% shows the integrity of the company. Secondly, there free service where they allow you to make your emailer's look GREAT, is amazing. That really made life easy for me, and allowed me to make a much better impression with my customers due to the ability to create simply HTML emailers. I am in the process of testing out their other stuff, as right now from a Newsletter standpoint I am pretty happy with Chimpified and the Mailchimp system, but definitely excited to see how their service can help my business when it comes to these:

- Best in class abandoned cart follow-ups that show items in cart
- Send automated order follow-ups weeks and months after purchase to keep customers returning
- Easily add sign-up pop-ups on your site to collect new emails

Buiced Liquid Multivitamin
United States
7 days using the app
June 13, 2022

Ich komme mit einigen Dingen nicht zurecht, Live Chat gibt es nur bei kostenpflichtigen Plänen, auf Support E Mails wird leider nicht geantwortet. Nun wollte ich einen kostenpflichtigen Plan abschließen, leider wird meine Kreditkarte aus welchen Gründen auch immer, nicht akzeptiert und meine VAT ID ist angeblich ungültig. Das war es dann wohl mit Klaviyo, schade, der Umfang der App ist sicher toll, aber ohne Support für mich nicht umsetzbar.

Pomppa Shop Deutschland
Germany
3 days using the app
July 18, 2020

mauvaise application, ça bloque et n'envoie pas e-mail de confirmation plusieurs tentatives et mail mais rien qui bouge..............

grand câlin
France
3 days using the app
Edited January 15, 2020

SOLD - I needed to send emails to a group of customers who bought a specific product due to an issue and this app made it possible and simple to do. I tried a competing service before Klaviyo because the reviews made me nervous but gave it a shot because the other one didn't have the functionalities I was looking for. But the features sold me and any questions I've had so far they've answered promptly...so two thumbs up!

Clive and Bacon
United States
6 days using the app
November 28, 2019

Best email marketing app! Way Better than other mailchimp or Constant Contact. 10 out of 10 would recommend this app!

Two Hearts Equine Boutique
United States
6 days using the app