Reviews (3,092)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

March 14, 2021

Uninstalling it instantly. Setup gets stuck on email verification despite verifying email several times. Waste of time

The Penguin Mart
Pakistan
31 minutes using the app
February 8, 2023

I would recommend finding an alternative service , the worst app that I ever installed, Not very helpful.

trytights
Morocco
5 minutes using the app
August 25, 2019

Waste of time. App doesn't install properly. Uses Google image verification which doesn't appear to work properly. Won't allow password reset. Exceptionally frustrating experience.

Distinctive Lighting
Australia
5 minutes using the app
June 14, 2012

We use this every day to learn about our customers and see what's happening on our site. We setup integration with Mailchimp, so we can see who's reading our emails and then buying. Awesome support too!

ProjectRepat
March 11, 2013

This app is super easy to use. It already has the shopify templates built in, so customising our store emails was breeze! Thank you Klaviyo and keep up the good work!

Toy Kitchens Direct
March 10, 2013

We have tried Klaviyo and have to say it makes email marketing easy. The trial period was a succes and are looking at moving forward.

Luxuria Cosmetics
March 7, 2013

Awesome. Works great. It´s super easy to create templates this way... you can use it not only for Shopify but for any e-mail template you might need.

La Patente
March 4, 2013

Klaviyo is a brilliant app that rolls many email related features into one. whether we want to create reach out to our most loyal customers, re-engage folks that haven't been to our site in a year, or reach out just to our nyc customers- klaviyo makes this super easy. on top of that they provide excellent support. these guys are eager to build the best possible product.

HOLSTEE
May 13, 2013

I haven't used the full app with abandoned cart tracking and everything, but I have used Klaviyo's Free Email Template creator. It's wonderful and allows you to easily customize the auto-emails that go to customers. Thanks for this free service!!

Strands & Company
United States
July 8, 2013

I utilized the free email template creator and love it! I had a few technical glitches, but their support team was extremely fast, friendly and helpful in getting things sorted out. As my business grows, I plan to utilize the other features they offer. Great app!

WigStudio1.com
United States